sproutchris
Forum Replies Created
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Actually, looking at the record, I think the issue is being caused by the user not entering in their email address into the form at all. I have made the email field required now to avoid from happening in the future.
Thanks a lot for this, @jon1signal.
Thanks @nlpro, but I couldn’t duplicate this in the basic version of the plugin, and I was unable to figure out how to contact tech support on the website.
Forum: Plugins
In reply to: [Anti-Spam by CleanTalk. Spam protection] test email isn’t workingThank you @amagsumov, that did the trick.
Forum: Reviews
In reply to: [Missed Scheduled Posts Publisher by WPBeginner] It does not workThank you for this helpful review. I tried several other plugins when this one stopped working and Scheduled Post Trigger was the only plugin that worked.
Forum: Plugins
In reply to: [Redirection] regex for url-encoded charactersI figured it out; it’s getting caught up in the 7G WAF installed on my server. I disabled one of the options and now the 403 is gone. Thank you sincerely for talking it through with me, John.
Forum: Plugins
In reply to: [Redirection] regex for url-encoded charactersAnother thing I found odd (and again, this might just be something with my nginx configuration) is that three or more URL-encoded slash characters (
%2F) throws a 403:/news/local/page/2769/?page=261%2F%2F%2F
but one or two does not and the active redirect (
^/news/local/page/(.*)/\?page=(.*)) applies.Forum: Plugins
In reply to: [Redirection] regex for url-encoded charactersI might have to look into an nginx fix to avoid the 403’s instead, although in this case a 403 or some other error might be appropriate since the URL-encoded character
%2Fis the forward slash character so to me this just looks like a bad URL altogether:/news/local/page/2769/?page=261///////There shouldn’t be any slashes after the query parameters so I don’t know why Google Search Console ever picked these URLs up in the first place; I just know I’m trying to correct the issue that it’s reporting.
That did seem to do the trick. Thanks, Eugene.
I just tried updating another one of our sites from 6.55 to 6.57.2 and it caused the same issue that made the previous site crash. After installing the update, the CPU’s all maxed out to 100% and nothing in the site would run.
I ran a
show processlistquery in my MySQL client and it’s throwing the same bunch of CleanTalk queries it was from before on my other site/server. Here’s a list I collected at one point after installing the plugin update:Query Time (ms)
SELECT value FROM wp_cleantalk_sessions WHERE id = 'c6c9bf0ec620dff8' 8852
SELECT value FROM wp_cleantalk_sessions WHERE id = '884c0ff14561f5d0' 5275
SELECT value FROM wp_cleantalk_sessions WHERE id = 'b5e71e6067ad036a' 8488
SELECT value FROM wp_cleantalk_sessions WHERE id = 'ec131c6c9123bfa3' 7495
SELECT value FROM wp_cleantalk_sessions WHERE id = '4750b3a2be03dbc0' 6626
SELECT value FROM wp_cleantalk_sessions WHERE id = 'a3ad1c15ebc41742' 6639
SELECT value FROM wp_cleantalk_sessions WHERE id = '41f4ae956ecf7edc' 6539
SELECT value FROM wp_cleantalk_sessions WHERE id = '1bc17b3df2d0692f' 6263
SELECT value FROM wp_cleantalk_sessions WHERE id = '0f595a1b67e20ef0' 3747
SELECT value FROM wp_cleantalk_sessions WHERE id = '2f01cb11346f4760' 4816
SELECT value FROM wp_cleantalk_sessions WHERE id = '2f01cb11346f4760' 5056
SELECT value FROM wp_cleantalk_sessions WHERE id = 'bfd6fb8ac4f1ee47' 3281- This reply was modified 11 months, 3 weeks ago by sproutchris. Reason: queries list clarity
Forum: Plugins
In reply to: [Redirection] regex for url-encoded charactersGoogle’s issue with those URL’s are that they’re throwing a 403 with those extra characters on the end so I thought I could implement a redirect to prevent that.
Because this caused our website some downtime, would you mind providing an explanation as to what the cause of this issue was and why we’re no longer at risk of it happening again? We’ve had a lot of good results from using this plugin, but after this incident, our team unfortunately feels hesitant to continue with your product without a reassurance that our site isn’t going to randomly go down again in the future without warning because of this plugin. I hope you can understand where we’re coming from.
The fix does seem to work. My CPUs are no longer getting maxed out by MySQL after updating the plugin to the provided fixed version.
Actually, I’m mistaken. I confused the update released of the separate and different “Security by CleanTalk” plugin with an update to this plugin. The newest version of the plugin is still 6.56 and I had tested that version and did hit the issue (I documented this in my original post). What version of the plugin were you referring to that allegedly includes your working resolution?
@usr1 Sorry, I thought my post had been deleted by a moderator after it was erroneously flagged as spam.