Shayne Sanderson

Hi,

I’m glad you reached out.

We just released an update for the Kadence Theme (1.3.3) which resolves this issue. Please update at your convenience and let us know if you’re still having issues.

Thanks

Hi,

I’m glad you reached out. I added an image as a background to a Row Layout as it appears in your screenshot and set the minimum height above 500px and cannot replicate the issue you’re describing.

Can you check the original size of the photo that you’re using?

Also, please deactivate all non-Kadence plugins temporarily to make sure that one of them is not causing a conflict.

Thanks and let me know if this helps.

Hi,

I’m glad you reached out. Depending on how long the list is you could adjust the font size to let more items show.

Alternatively, you could look into creating a mega menu to allow for more room. You can read more on that here: https://www.kadencewp.com/help-center/docs/kadence-theme/how-to-create-a-mega-multicolumn-menu/

Thanks and I hope this helps.

Hi,

I’m glad you reached out. I’ve tested this and cannot replicate what you’re describing. In my test the image is above the product title, and the title is short so there is plenty of room for it to be next to the image.

Are you using a custom template or the default? Also, let me know what version of WordPress you’re using as well as what version of the Email Designer addon.

Thanks

Hi Jill,

Great, I’m glad it’s working. I’ll mark this as resolved now.

Hi,

Can you let me know if you uploaded the file as normal and it’s located in your Media Library area or is the file located elsewhere?

If it’s elsewhere it could be a permissions issue but let me know.

Thanks

@seanpguy Hi,

I wanted to follow up and let you know that our Frontend Submissions extension version 2.6.7 that was recently released does resolve this issue. I responded to you through our support channel as well.

Thanks!