stefanmeyer2
Forum Replies Created
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Thanks very much for your help @andrewshu!
We’ve tested the fix over the weekend – and it works very well.
Good job!
@missveronicatv Thanks so much for the quick reply!
Unless we find a plugin not using captcha at all (like WP-Bruiser) we will surely look into hcaptcha. We find captchas are kind of annoying for users and still hope for a more clever solution…
Thanks again!
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] Resize bug in 6.2.x (6.1 works fine)Rollback done. Good luck finding your bugs. We wont bother anymore.
Forum: Plugins
In reply to: [Advanced Ads – Ad Manager & AdSense] Resize bug in 6.2.x (6.1 works fine)We went to our plugins and clicked the developer’s names of Fixed Widget plugin. This yield to the website https://wpadvancedads.com/fixed-widget-wordpress
There we have chosen “Support>Get Help” from the menu, which linked to this forum.If this is not correct, well I suggest you clean up your navigation and don’t ask your clients to repeat themselfs. If you are NOT the developers of Fixed Widget, I’m sorry for the inconvenience caused.
We’ll now roll back to 6.1 and will migrate to a different plugin.
Thanks anyway.@ashleyleia Totally agree. The update is a nightmare and there is no backward compatibility. Maybe time to move on to a different plugin if QA is so poor/not existent?
This is sooo annoying and a waste of time, dear BSF…All of your mentioned issues have been fixed and sorted now.
Not quiet:
- Access rights to edit betterdocs can not be set to be different to editing posts. This results that anyone with betterdocs editing rights can also edit blog posts – a no go for a professional access right setting.
About a year ago we suggested to add support for the Members plugin to set fine grained access rights. Still unsolved. - Docs can be rated by the user, which is great. Unfortunately there is no possibility to find out which document were rated bad – and need improvement therefore. So this rating feature is absolutely useless/nonsense. We suggested to display the rating in the documents list view about a year ago. Still unsolved.
BTW: It’s great we see some movement on your side since we took your quality nightmare public. Sad you don’t move at all if it stays a private support conversation.
Thanks for fixing the newly introduced speed issues in 2.0.13. Sad, that we received no info from your support team – even being premium clients.
Our conversation here shows the betterdocs quality issues vividly. Clients are guinea pigs for completely untested code releases. It‘s just good luck if the plugin still works after an update.
Sorry, but your attitude towards quality assurance is not sufficient for even a semi-professional website.
NO RECOMMENDATION for this plugin and your development team!
- This reply was modified 4 years, 1 month ago by stefanmeyer2.
@abidhasan112 Thanks. Order is working correctly again.
Unfortunately now with 2.12 (since 2.11) loading speed of all docs is at >2s. Before it was fast and responsive <1s.
Server has plenty of performance and not changed.Most of the time (as of this morning) we’ve replied to an older support email – as the issue is the same. Nevertheless, here you go: #95236, #81115 – in total 37 emails we’ve sent…!!
Honestly, we really appreciate your are “really passionate in terms of fulfilling customer satisfaction”. Unfortunately this passion is not reflecting reality at all.
Same issue here (on WP 5.6.2 using Astra them). Yarpp 5.14 breaks layout of our blog completely. Had to roll back to 5.13.1.
- This reply was modified 5 years, 2 months ago by stefanmeyer2.
@champsupertramp The author of permalink manager (@mbis) will fix this issue with the next release and he provided a workaround.
Thanks very much everyone for the great support!- This reply was modified 5 years, 6 months ago by stefanmeyer2.
@champsupertramp The bug is still there, unfortunately.
Once I set the profile page to any page that contains the profile shortcode it ends in an infinite redirect loop.
I’ve worked around the bug by setting a blank profile page (not having the shortcode) – which will then redirect the user to the homepage… So no profile page if user clicks on his image.
Interestingly the profile page itself works just fine, when accessed directly. So we have a link for logged in users in the menu. If one uses this link it works.
But it does not work from the login page (where the user picture and links to account are shown). We’ve set UM to refresh the login page after login.
Unfortunately another reproducible bug has been introduced with the last update which might be correlated: The logout page does not work anymore. If people are logging out they are correctly redirected to the home page. But if one clicks “login” afterwards the user gets logged in automatically (without password). No chance to really log out unless one uses the wordpress logout menu (which is only present for admins).
So something is screwed up significantly and it all seems to be correlated to the pages assigned under General>Pages.
BTW if that’s helpful: We run a bi-ligual site using Polylang plugin and the Members plugin to set more than one role to a member an fine tune rights. Maybe that’s some source of conflict? (But it has worked in all previous versions of UM)
If you want to check out the site: http://www.eblocker.org
Just register and you see the logout bug – and the rest as discussed above instantly.Thanks very much for your help.
- This reply was modified 5 years, 7 months ago by stefanmeyer2.
- This reply was modified 5 years, 7 months ago by stefanmeyer2.
We use apache and caching instructions in .htaccess:
<IfModule mod_expires.c> ExpiresActive On ExpiresByType text/css "access 1 month" ExpiresByType text/html "access 1 month" ExpiresByType image/gif "access 1 year" ExpiresByType image/png "access 1 year" ExpiresByType image/jpg "access 1 year" ExpiresByType image/jpeg "access 1 year" ExpiresByType image/svg "access 1 year" ExpiresByType image/x-icon "access 1 year" ExpiresByType application/pdf "access 1 month" ExpiresByType application/xhtml-xml "access 1 month" ExpiresByType application/javascript "access 1 month" ExpiresByType text/x-javascript "access 1 month" ExpiresByType application/x-shockwave-flash "access 1 month" ExpiresDefault "access 1 month" </IfModule> <ifModule mod_headers.c> <filesMatch "\.(ico|jpeg|jpg|png|gif|swf|pdf|svg)$"> Header set Cache-Control "public" </filesMatch> <filesMatch "\.(css)$"> Header set Cache-Control "public" </filesMatch> <filesMatch "\.(js)$"> Header set Cache-Control "private" </filesMatch> <filesMatch "\.(x?html?|php)$"> Header set Cache-Control "private, must-revalidate" </filesMatch> </ifModule>We have no idea how to exclude single pages. We’ve tried using meta pragma no-cache headers but this seems not to solve the issue.
Any ideas how exclude individual pages from caching (using .htaccess)?
My WP account got disabled?! So I try anew.
I’m not sure what you mean by “migration tool”. It was just a minor upgrade.
Rollback is no problem, but you stated there was a security issue. That’s why I felt I rather live with the bug until fixed – then opening up known security doors…
I’ve also tried to add new pages (i.e. for account page) – to no avail. Same redirect loop on those pages too.
Also the logout from UM is no longer working. It still works from WP bar, but users have no access to it.
I hope it’s not all screwed up.
Please help!
- Access rights to edit betterdocs can not be set to be different to editing posts. This results that anyone with betterdocs editing rights can also edit blog posts – a no go for a professional access right setting.