strictlydata
Forum Replies Created
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Forum: Plugins
In reply to: [Schema & Structured Data for WP & AMP] FAQ schema disappeard from every postThanks! I can confirm I’m getting old, and, of course, the issue is solved, sorry for wasting your time and thank you for your support.
Forum: Plugins
In reply to: [Schema & Structured Data for WP & AMP] FAQ schema disappeard from every posthttps://drive.google.com/file/d/1m3PShs0DTjeni5t1iet03y8IhdpoksrK/view?usp=sharing
In the video you can see that the FAQ schema is correctly applied to a Post but in the Post Editing interface there is no FAQ schema only Article schema and custom. This is confirmed to every post and page with the FAQ schema assigned
@developmentsendcloud I asked my client to create a customer support account for me as requested but the feature is not available for their account and even if it’s stated on your guide at https://support.sendcloud.com/hc/en-us/articles/360060581671-Multi-user-feature that it should be, the support on the platform confirmed that the feature is not available to everyone(?)… The client is not a tech person and is quite busy managing the business to care for this, moreover from their point of view the issue is fixed. So if there is no alternative channel to send you the zip file I guess I’m giving up, after all my client is ok with our solution for now, and all of this was just meant to give you a heads up on a possible fix. I guess your engineering team will have no issues figuring out a solution for the rest of your customers affected by this problem.
I can email you the patched plugin (you can contact me directly via our website—link in my profile). However, for safety reasons, I won’t share a direct download link here.@developmentsendcloud I can’t directly open a support ticket on your platform, the account belongs to my customer for whom I provide web development, and I’d like to avoid asking them to do it. If you can share an official email or alternative channel where I can send you the patched plugin I’ll be glad to do it. I went on the provided link but I see I can only reach your support by logging in and as I explained I don’t have an account.
@developmentsendcloud I did not open a ticket on the platform since the account belongs to my client, not to me. However, I did open a thread here on the support tab: https://ww.wp.xz.cn/support/topic/wpml-compatibility-issue-15/. If you want, we can continue the conversation there. Thanks for the reply looking forward to see a fix implemented and as I said I will update my review as soon as the issue will be fixed.
- This reply was modified 1 year, 2 months ago by strictlydata.
@sendcloudbv We finally patched the WPML compatibility bug, but we had to rewrite entire parts of the plugin to do so. Is there an official channel where we could send you the patched plugin so that you can release a properly fixed version? You can also cite our contribution if you wish (it would be nice and greatly appreciated).
@natedanielz I know it’s a bit late but if you still need a solution you can get in touch via our website (link in the profile) we’ll be happy to send you the patched plugin for your testing (not entirely sure it will work for your case but worth a try)