stthereseinst

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  • Forum: Plugins
    In reply to: [Event Tickets and Registration] “Oops, no tickets!” on Get Tickets page
    Thread Starter stthereseinst

    (@stthereseinst)

    2 years, 8 months ago

    … and I found the problem.

    LiteSpeed Cache > Cache > [6] Object > Object Cache Settings
    I didn’t have a Memcached or Redis server defined. Turning off Object Cache or properly setting up my object caching server fixed the issue.

    Would it be worth adding this as a note to the kb article, in case someone else encounters similar issues?

    Thanks again. I’m glad to know that I have the excludes set up as recommended in the kb article, and that my other issues are resolved now, too.

    • This reply was modified 2 years, 8 months ago by stthereseinst. Reason: marking as resolved
    Forum: Plugins
    In reply to: [Event Tickets and Registration] “Oops, no tickets!” on Get Tickets page
    Thread Starter stthereseinst

    (@stthereseinst)

    2 years, 8 months ago

    Thank you for the link to the LiteSpeed Cache kb article.

    I have managed to verify that the issue is being caused by the LiteSpeed plugin as tickets work perfectly fine when I deactivate the plugin. Now the trick will be getting Tickets working when LS is active. I tried implementing the recommended settings in the kb article, but I’ll have to do some more troubleshooting as the settings alone didn’t resolve the issue.

    Thanks again!

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