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  • Thread Starter stuarttoogood

    (@stuarttoogood)

    Hi, Yep we are using a customised version of twentythirteen – does that cause any issues?

    Will ask the developers if they can add the code for me.

    Many thanks

    Stuart

    Thread Starter stuarttoogood

    (@stuarttoogood)

    I have just replaced it in the plugin as requested but still cannot seem to see anything in the source code.

    First time ive seen this happen too so its very odd!

    Thread Starter stuarttoogood

    (@stuarttoogood)

    Ok I can see this now – I never had to manually input that into the previous sites before though, that was usually introduced when I installed the plug in so is there any reason why the plug in would not have put that piece of code there now for this website?

    Any ideas as to how I add it?

    Best regards

    Stuart

    Thread Starter stuarttoogood

    (@stuarttoogood)

    Hi,

    Yep ive just tried opera, chrome and firefox, its present in all of those and the actual analytics account is receiving real time data so works fine.

    I cant understand why you are not seeing it – if you ctrl+f and search for ua- you will see two instances, the second one has the code and the first is just a general thing analytics puts in the code. Its not at the bottom of the source code, so please dont just scroll to the bottom of the code, its where the theme has placed it and having used this theme a number of times and your RBR code the same amount of times, it works fine on others.

    Have just reinstalled it now too.

    Can you find the code now, is it the right one? do you have any other ideas?

    Cheers

    Stuart

    Thread Starter stuarttoogood

    (@stuarttoogood)

    Hi,

    Thanks for your quick reply, will try re-installing it now.

    The code is there – it starts on line 66 if that helps?

    Cheers

    Stuart

Viewing 5 replies - 1 through 5 (of 5 total)