studio4sls
Forum Replies Created
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Unable to fix my issue with the pro version of this plugin – they white glove tried to resolve it but it just couldn’t be done due to the access they needed and my hosting allowances for that access. But my hosting was able to resolve it and i was able to go back to the free version and they said they will refund my money in a few days.
Forum: Plugins
In reply to: [Shortcodes Ultimate - Content Elements] Santize QR Code URLDid you ever get a reply? I am not getting replies for my support tickets (pro 10 site version – several days now).
Forum: Plugins
In reply to: [Team - Team Members Showcase Plugin] Pagination error 404Have they responded to you at all? I am thinking of buying the pro version, but i want to be sure support is consistent.
Forum: Plugins
In reply to: [Contact Form] Installing Extension for Stored SubmissionsThanks Nick – just read it – didn’t realize the instruction were in the body of the email sent to download the file. Thanks for the quick response! Cheers~
Forum: Themes and Templates
In reply to: [Customizr] Adding slider to home pageThanks so much – i posted again under my original question, that i had figured it out. But very nice of you to offer more help! :))
Cheers,
SLS~
Forum: Themes and Templates
In reply to: [Customizr] Adding slider to home pagejust figured it out – i needed to name the slider before clicking create slider – doh – thanks anyway!
Forum: Plugins
In reply to: [Gravity PDF] questions about using this for a printing businessOk – I didn’t realize you were not connected – thanks again for all the quick info!
Forum: Plugins
In reply to: [Gravity PDF] questions about using this for a printing businessCool – how much is it? is there also a license fee for 3rd party merchants?
Forum: Plugins
In reply to: [Gravity PDF] questions about using this for a printing businessExcellent! Thank you for such a quick response and all the information – looks like a winner! only 39 for gravity forms? wow, what a robust product for the price, thanks again! :))
There are already threads about it elsewhere (before myself). The thread said it had been patched and to update the plugin. Was too late for me.
support – i read you had a vulnerability issue with older versions, after the fact. my hosting put all of my sites in quarantine (took them off line) and i had a lot of work and damage control to get the sites back online and clean my databases. still have not been able to relaunch the site i used your slider on because we are still cleaning that database. sorry, not about to take a chance with using it again.
downloaded the database to an external device. deleted the database on the hosting server and pointed the domain to a basic html maintenance page. then we ran the db file we downloaded through db scanners, several different ones. the malicious code was lurking in this sliders data in a table. even after removing the plugin. we are still in the process of testing the db files via virtual machines & db readers to be sure we do not miss any bad files. originally the malicious files infected all of my wordpress db’s. cleaned them all, but it came back in one – that is where we tracked it down to this slider.