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Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter suffa01

    (@suffa01)

    Ill give that a try, thanks πŸ™‚

    Thread Starter suffa01

    (@suffa01)

    I think its the Autooptimize pluging causing the issue. I’ve disabled it and can run multistep checkout again.
    Thanks all.

    Thread Starter suffa01

    (@suffa01)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://led86.com.au
    Site address (URL): https://led86.com.au
    WC Version: 3.8.0
    REST API Version: βœ” 1.0.2
    Log Directory Writable: βœ”
    WP Version: 5.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: βœ”
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.10 (Debian)
    PHP Version: 7.0.33-1~dotdeb+8.1 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 10 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 2500
    cURL Version: 7.38.0
    OpenSSL/1.0.1t
    
    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.62-0+deb8u1-log - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max Upload Size: 10 MB
    Default Timezone is UTC: βœ”
    fsockopen/cURL: βœ”
    SoapClient: βœ”
    DOMDocument: βœ”
    GZip: βœ”
    Multibyte String: βœ”
    Remote Post: βœ”
    Remote Get: βœ”
    
    ### Database ###
    
    WC Database Version: 3.8.0
    WC Database Prefix: wp_
    MaxMind GeoIP Database: βœ”
    Total Database Size: 59.24MB
    Database Data Size: 49.28MB
    Database Index Size: 9.96MB
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    ### Security ###
    
    Secure connection (HTTPS): βœ”
    Hide errors from visitors: βœ”
    
    ### Active Plugins (53) ###
    
    Advanced Custom Fields PRO: by Elliot Condon – 5.6.10
    Afterpay Gateway for WooCommerce: by Afterpay – 2.1.3
    Autoptimize: by Frank Goossens (futtta) – 2.5.1
    Breeze: by Cloudways – 1.1.2
    Cloudflare: by John Wineman
    Furkan Yilmaz
    Junade Ali (Cloudflare Team) – 3.4.1
    
    Custom Post Type UI: by WebDevStudios – 1.7.1
    Ele Custom Skin: by Dudaster.com – 1.3.8
    Elementor Pro: by Elementor.com – 2.7.3
    Elementor: by Elementor.com – 2.7.5
    Essential Addons for Elementor: by WPDeveloper – 3.6.0
    Woody ad snippets (PHP snippets | Insert PHP): by Will Bontrager Software
    LLC 
    Webcraftic  – 2.3.0
    
    Jetpack by WordPress.com: by Automattic – 7.9.1
    Leverage Browser Caching: by Rinku Yadav – 1.8
    Mailchimp for WooCommerce: by Mailchimp – 2.3 – Not tested with the active version of WooCommerce
    Metorik Helper: by Metorik – 1.3.0 – Not tested with the active version of WooCommerce
    My Custom Functions: by Space X-Chimp – 4.40
    NotificationX: by WPDeveloper – 1.4.2
    Ocean Extra: by OceanWP – 1.5.19
    PixelYourSite Pinterest: by PixelYourSite – 2.0.8 – Not tested with the active version of WooCommerce
    PixelYourSite PRO: by PixelYourSite – 7.3.6 – Not tested with the active version of WooCommerce
    PixelYourSite Super Pack: by PixelYourSite – 2.0.6 – Not tested with the active version of WooCommerce
    Product Catalog Feed Pro by PixelYourSite: by PixelYourSite – 4.0.6 – Not tested with the active version of WooCommerce
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.2.6
    
    reCAPTCHA in WP comments form: by Joan Miquel ViadΓ© – 9.1.2
    Redirection: by John Godley – 4.4.2
    SendGrid: by SendGrid – 1.11.8
    WooCommerce Shippit: by Shippit Pty Ltd – 1.5.3 – Not tested with the active version of WooCommerce
    ShortPixel Image Optimizer: by ShortPixel – 4.14.6
    WC Password Strength Settings: by Daniel Santoro – 2.1.0 – Not tested with the active version of WooCommerce
    WooCommerce Bulk Editor: by realmag777 – 1.0.5.1
    WooCommerce Admin: by WooCommerce – 0.22.0
    WooCommerce Cart Reports: by WooCommerce – 1.2.4 – Not tested with the active version of WooCommerce
    WooCommerce Cost of Goods: by SkyVerge – 2.8.4 – Not tested with the active version of WooCommerce
    WooCommerce Freshdesk: by Automattic – 1.1.17 – Not tested with the active version of WooCommerce
    WooCommerce Stripe Gateway: by WooCommerce – 4.3.1
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.3.5
    WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.2
    WooCommerce Square: by WooCommerce – 2.0.7
    WooCommerce: by Automattic – 3.8.0
    Wordfence Login Security: by Wordfence – 1.0.4
    Wordfence Security: by Wordfence – 7.4.1
    Yoast SEO Premium: by Team Yoast – 12.4
    Yoast SEO: WooCommerce: by Team Yoast – 12.2 – Not tested with the active version of WooCommerce
    YITH WooCommerce Advanced Reviews Premium: by YITH – 1.6.2 – Not tested with the active version of WooCommerce
    YITH WooCommerce Brands Add-on Premium: by YITH – 1.3.5 – Not tested with the active version of WooCommerce
    YITH WooCommerce Category Accordion Premium: by YITH – 1.0.25 – Not tested with the active version of WooCommerce
    YITH WooCommerce Email Templates Premium: by YITH – 1.3.18 – Not tested with the active version of WooCommerce
    YITH WooCommerce Order Tracking Premium: by YITH – 1.5.9 – Not tested with the active version of WooCommerce
    YITH WooCommerce Review Reminder Premium: by YITH – 1.5.4 – Not tested with the active version of WooCommerce
    YITH WooCommerce Save for Later Premium: by YITH – 1.0.16 – Not tested with the active version of WooCommerce
    YITH WooCommerce Waiting List Premium: by YITH – 1.6.2 – Not tested with the active version of WooCommerce
    YITH WooCommerce Wishlist Premium: by YITH – 2.2.12 – Not tested with the active version of WooCommerce
    Zip - WooCommerce: by Zip – 2.1.4 – Not tested with the active version of WooCommerce
    
    ### Inactive Plugins (3) ###
    
    Disable XML-RPC: by Philip Erb – 1.0.1
    PowerPack Elements: by Team IdeaBox - PowerPack Elements – 1.3.9.1
    YITH WooCommerce Review For Discounts Premium: by YITH – 1.2.8 – Not tested with the active version of WooCommerce
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: βœ”
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #171 - /store
    Cart: #1863 - /cart
    Checkout: #1864 - /checkout
    My account: #1865 - /my-account
    Terms and conditions: #2461 - /sales-returns-and-refunds
    
    ### Theme ###
    
    Name: OceanWP
    Version: 1.7.3
    Author URL: https://oceanwp.org/about-me/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: βœ”
    
    ### Templates ###
    
    Overrides: oceanwp/woocommerce/cart/mini-cart.php
    oceanwp/woocommerce/content-single-product.php
    /home/179421.cloudwaysapps.com/vyjfnkzzmf/public_html/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce2.5/emails/email-footer.php
    /home/179421.cloudwaysapps.com/vyjfnkzzmf/public_html/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce2.5/emails/email-header.php
    /home/179421.cloudwaysapps.com/vyjfnkzzmf/public_html/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce3.7/emails/email-order-details.php
    /home/179421.cloudwaysapps.com/vyjfnkzzmf/public_html/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce3.7/emails/email-order-items.php
    /home/179421.cloudwaysapps.com/vyjfnkzzmf/public_html/wp-content/plugins/yith-woocommerce-email-templates-premium/templates/emails/woocommerce2.5/emails/email-styles.php
    oceanwp/woocommerce/loop/loop-start.php
    /home/179421.cloudwaysapps.com/vyjfnkzzmf/public_html/wp-content/plugins/yith-woocommerce-advanced-reviews-premium/templates/ywar-rating.php version 3.1.0 is out of date. The core version is 3.6.0
    oceanwp/woocommerce/single-product/title.php
    
    Outdated Templates: ❌
    					
    					
    						Learn how to update
    
    ### Square ###
    
    Environment: Production
    Tokenization Enabled: βœ”
    Debug Mode: Save to Log
    
    ### Action Scheduler ###
    
    Complete: 1,344
    Oldest: 2019-10-27 04:09:32 +0000
    Newest: 2019-11-26 23:04:23 +0000
    
    Pending: 3
    Oldest: 2019-11-27 00:04:23 +0000
    Newest: 2019-12-03 00:26:41 +0000
    
    Canceled: 58
    Oldest: 2019-11-01 09:40:11 +0000
    Newest: 2019-11-28 11:47:30 +0000
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 3
    Oldest: –
    Newest: –
    
    
    Thread Starter suffa01

    (@suffa01)

    The site uses oceanwp and elementor ill take a look if I can produce some other logs.
    It’s weird that it started happening as there were no plugin or theme updates that were done on the day it decided to stop working. The only thing for certain is that when square is enabled you cant continue through the multi-step checkout.

    Thread Starter suffa01

    (@suffa01)

    I had a look at the square logs and there is nothing out of the ordinary. Just the typical “refresh token” messages.

    With further testing I found that if I disable multi-step checkout and set to a single page checkout then my site will work with square enabled.

    Thread Starter suffa01

    (@suffa01)

    Actually deactivating and reactivating elementor fixed it

Viewing 6 replies - 1 through 6 (of 6 total)