Suman Dhar
Forum Replies Created
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Forum: Reviews
In reply to: [Presto Player] very far from lean solutionHi @fff654,
Thanks for sharing your feedback, we appreciate you taking the time.
It seems there may be a bit of confusion around how Presto Player handles media, so we’d like to clarify:
Presto Player fully uses the standard WordPress Media Library for self-hosted videos. When adding a video, the default WordPress media uploader opens, just like any other block.
The Media Hub (pp_video_block) you mentioned is an optional feature designed for reusability. It allows you to configure a video once and reuse it across multiple pages, similar to reusable blocks in WordPress.
If you prefer a simpler setup without this behavior, you can disable syncing entirely:
- Go to Presto Player > Settings > General
- Set the default to “Not synced”
With this setting, videos are added directly to your post content without using a custom post type.
You can learn more about this here:
https://prestoplayer.com/docs/video-sync/If you’re open to it, we’d be happy to help you set things up in a way that fits your workflow better.
Thanks again for your feedback.
Forum: Plugins
In reply to: [Presto Player] Critical Error in Korean TranslationHello,
Thank you so much for taking the time to report this and for sharing the error details.
Our development team has identified and fixed the issue in the Korean translation package. If you’d like to get the fix right away, please reach out to us through our support forum [prestoplayer.com/contact] and we’ll be happy to share a development build with you.
Otherwise, the fix will be included in one of our upcoming plugin updates.
We really appreciate your help in improving Presto Player.
Forum: Reviews
In reply to: [SureDash - Community, Courses & Member Dashboard] Really ImpressedHello @baaarkweb
Thanks so much for the kind words with the review and ratings! We’re glad the features have been helpful for your community.
The gamification and leaderboard are actively being worked on. If you have ideas or must‑have mechanics, we’d love to hear them.
Appreciate your support!
Forum: Reviews
In reply to: [SureDash - Community, Courses & Member Dashboard] The heart of my websiteHello @cmendola
Thank you for sharing your heartfelt experience and for recognizing our team’s commitment to support and innovation. We’re truly grateful for your trust in SureDash and SureMembers, and we’re delighted to know our solutions have helped you achieve your vision. Your feedback motivates us to continue delivering exceptional service and improvements.
Best Regards,
Suman & SureDash team.Hello @extraordinarybrands / @anilagrawal
Thank you for your enthusiastic review and continued trust in the SureCrafted Ecosystem! We’re thrilled to know our products are making a real difference for you and your clients. Your recommendation means a lot to our team, and we look forward to bringing you even more seamless experiences.
Best Regards,
SureDash teamHello @riggie11
Thank you for your wonderful feedback and for highlighting the features that make SureDash unique. We’re glad to know it’s helping you build a vibrant community, and we appreciate your recognition of our team’s efforts. Your support inspires us to keep enhancing the platform for you and all our users.
Best Regards,
SureDash teamForum: Reviews
In reply to: [SureDash - Community, Courses & Member Dashboard] I trust the Sure teamHello @lukasolta
Thank you so much for your thoughtful review and kind words about SureDash and our team. We’re delighted to hear that our support made a positive impact, and we truly value your feedback and involvement in our community. Your encouragement motivates us to keep improving and delivering solutions that matter.
Best Regards,
SureDash teamHello @breezyk02
Thank you so much for your wonderful 5-star review! We’re truly grateful that you took the time to share your positive experience with our plugin. It’s incredibly rewarding to know that the features and updates are making a real difference for you.
Your feedback inspires our team to keep improving and delivering the best possible solutions for the WordPress community. If you have any suggestions or need assistance in the future, please don’t hesitate to reach out—we’re always here to help.
Thanks again for being a valued part of our community!
Warm regards,
Suman & The SureDash TeamForum: Reviews
In reply to: [SureDash - Community, Courses & Member Dashboard] SuremazingHello @twowombatsmedia
Thank you so much for your wonderful review and for taking the time to share your experience with SureDash! We’re truly grateful for your support and thrilled to know our product is making a positive difference for you.
Your feedback inspires our team to keep improving and delivering the best possible experience. If you ever have suggestions or need assistance, please know we’re always here and happy to help.
Thanks again for being part of our community. Wishing you continued success with your projects!
Warm regards,
Suman & SureDash team
Forum: Reviews
In reply to: [SureDash - Community, Courses & Member Dashboard] Absolutely loving it!Thank you so much, Remko, for taking the time to share your experience and for your enthusiastic 5-star review!
We’re truly delighted to hear that you find SureDash extremely simple to use and that it’s been a great fit for your needs. Your feedback motivates our team to keep improving and delivering the best possible experience for users like you. If you have any suggestions or need assistance as you continue using the plugin, we’re always here to help.
Warm regards,
Suman & SureDash TeamHello @merlinweb
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your positive experience with our plugin. Your support means a lot to our team.
We’re committed to delivering the best possible experience and are always here if you have any questions or suggestions in the future. Knowing that our efforts have made a difference for you inspires us to keep improving.
Thanks again for being a valued part of our community!
Warm regards,
Suman & SureDash TeamForum: Reviews
In reply to: [SureDash - Community, Courses & Member Dashboard] Fast and so easy to useHello @ernstuff
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your positive experience with SureDash. Your feedback motivates our team to keep delivering fast, easy-to-use solutions and outstanding support. If you ever need assistance or have suggestions, please know we’re always here to help. Thanks again for being a valued part of our community!
Warm regards,
Suman & SureDash TeamHello @mayaivo
Thank you so much for your wonderful 5-star review! We’re truly grateful that you took the time to share your positive experience with SureDash. Your feedback motivates our team to keep delivering flexible, high-quality solutions at a reasonable price.
If you ever have suggestions or need assistance, please don’t hesitate to reach out. We’re always here to support you and ensure you get the most out of our products.
Thanks again for being a valued part of our community!
Warm regards,
Suman & The SureDash TeamHi @dmlkkc,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the frustrating experience you had with SureTriggers. We aim to make our product as clear and user-friendly as possible, and it sounds like we missed the mark in your case.
The issue you encountered with the error message is concerning, and we’re committed to investigating this further to prevent others from having a similar experience. To help us assist you better, could you please share more details about the automation you were trying to set up?
You can share the details of your use case or setup with us on our support forum, or if you prefer, you can email us at [email protected]. Please include a link to this review or post so we can reference your experience directly.
We truly appreciate your input and would love the opportunity to turn your experience around. Thank you for considering giving us another chance to meet your automation needs.
Best regards,
Suman DharForum: Themes and Templates
In reply to: [Astra] Astra Website menu missing & homepage messed upHello @lukasweichselbaum
We are unable to review this issue closely from the provided details.
Could you send us an email at [email protected] and include the link to this topic? This will help us move things along more effectively.
Feel free to share any extra details that could speed up our response.
Looking forward to hearing from you.
Regards,
Suman