Funnelkit Support
Forum Replies Created
-
Hi @goran87,
Thanks for sharing the insight. Can you please reach out to our tech support team here with more details?Happy to assist and get this reviewed if happening on the native checkout page also.
Thanks
Team FunnelkitHi @gervet,
Thanks for reaching out to us.
Sure, we would like to review and provide the solution if there are any differences while using the Funnelkit Checkout as a store checkout.
Keep us posted here to our technical support team with more specific details.
Thank you
Team FunnelkitHi @chris-yau,
Thanks for using the Funnelkit Builder and for reaching out to us.
Yes, this can be done by editing the checkout template, let’s say if you are using Elementor, you can add the Text with link to Shop page, above or below the checkout form to redirect the buyer to “Continue Shopping” from the checkout page.Let us know if any follow-up questions.
Thanks
Team FunnelkitHi @goran87.
Thanks for reaching out to us.
Let us review this with our product team to verify it and get back to you with the updates.
Thanks
Team FunnelkitHi @maltfield,
Thank you very much for your remark, and I appreciate our continuous discussion to figure things out.
I’ve spoken with our payments team, and they mentioned that restricted keys are secure, but they are not suitable for everyone. They require a lot of manual clicking, setup, and manual configuration of webhooks. Most users would not be able to do this themselves, which is why the connect route is preferred.
Having said that, there is an additional challenge in reliably determining whether the keys being input are restricted. Furthermore, restricted keys do expire, so someone needs to constantly monitor and ensure they are updated to avoid impacting transactions.
Opening up for restricted keys involves several considerations, and this is the first time we’ve received such a request. We need some time to think through how we can build this into a seamless customer experience.
In the meantime, here is the link to manually add the keys:
http://example.com/wp-admin/admin.php?page=wc-settings&tab=fkwcs_api_settings&connect=manuallyYou will need to ensure that you add your restricted keys here and continue with the payment processing.
Let us know if you have any other questions.
Thank you.
Team FunnelkitHi @maltfield,
Let me explain to you.Initially when Stripe we started the Stripe Gateway there was a way to add manual keys but you could refer to this doc here where Stripe was encouraging all the apps to move to either Stripe connect method or the other method as proposed in this doc. Then that’s what we followed and have moved over.
Yes, we did provide a way to enter manual keys but after some internal discussion since Stripe was not recommending it we have removed the provision.
Regarding restricted API keys, our team will dig deep and take a call at some point, because this is the only request as of now. We have spent a lot of time in back and forth. We need to conserve the bandwidth at this point of time and take a call and that is why as for the Stripe, we will be removing the ability to take the manual keys.
Thanks
Team FunnelkitThanks for using the Funnelkit Builder and for reaching out to us.
There could be a possibility with any other plugin or custom code. This would require to debug.
Can you please contact us here with more info to help with this.
Thanks
Team FunnekitHi @hugo1405,
Thanks for using the Funnelkit Builder and for reaching out to us with the feedback.
It’s in our roadmap and will be available in next few versions.
Thanks
Team FunnelkitHi @sunofar,
Thanks for sharing the info. This seems not related to Funnelkit Builder. For more discussion, you can reach out to our technical support team here.
Happy to assist.
Thanks
Team FunnelkitHi @sunofar,
Thanks for using the Funnelkit Builder and for reaching out to us.
We are getting the issue is itself on cart page before switching to Funnelkit Checkout page.
See the Currency is selected GBP but $ is on the CTA
Kindly check with the Currency switcher plugin support team to get this resolved.
The Funnelkit Builder 3.11 version is compatible with the Elementor.
The Country was not showing, yes this happended and our team fixed this already in the latest version of currency switcher provider to fix it
Thanks
Team Funnelkit- This reply was modified 11 months, 1 week ago by Funnelkit Support.
Hi @viablethought,
As we have recieved your query on our support desk and our team communicated to resolve it, we are marking this thread closed.
Feel free to ask if anything else.
Thanks
Team FunnelkiitHi @elaureano,
Thanks for reaching out to us. The conditional fields are not the inbuilt feature. Please contact our technical support team to know the process to get the conditional fields.
Thanks
Team FunnelkitHi @mrgarry05,
Thanks for using the Funnelkit Sliding cart.
The Upsell is a Pro Feature of the Funnelkit Cart. Please reach out to our technical support team here for the discussion on the Pro features.
Thanks
Team FunnelkitHi @maltfield,
Hope you are doing well.
We haven’t heard back. So marking this as resolved.
Feel free to create a new thread for any other query.
Thanks
Team FunnelkitHi @maltfield,
Thanks for using the Funnelkit Stripe and for reaching out to us with feedback.
Actually, having manual keys on the website is a much insecure process and it’s going to be depreciated in the next version.
“Connect with Stripe” will be the only option during the onboarding and to enter the API keys will be available with a specific link only and flashing of API key manual entry will be resolved.
Let us know if you have any follow-up questions.
Thanks
Team Funnelkit