Actually I have good news, I’ve found a little workaround that you could add to your F.A.Q. or support.
WPML settings has a switch to pass to advanced settings, which dispplays new features of the plugin.
Then go to Theme and plugin localisation, select this plugin and scan strings.
Then go to String Translation and if you search for “reviews” in there, the entire body of the email will appear as a string that you can translate.
The only body of email I couldn’t translate is the coupon one.
I’ll let you know if at least this works and will be in touch. Compatibility with WPML is really worth exploring
Thanks!
thank you ivole that was the reason!