Tagembed

Forum Replies Created

Viewing 15 replies - 1 through 15 (of 154 total)
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  • Forum: Plugins
    In reply to: [Taggbox: Social Feed Widgets] Images not loading
    Tagembed

    (@tagembed)

    1 week, 4 days ago

    Hi,

    Please provide us with a few more details regarding the issue. We checked the feed on our end and confirmed that the images are loading correctly. At the moment, we were unable to replicate the issue from our side.

    We would recommend rechecking the setup and sharing additional information or screenshots so we can investigate this further.

    Feel free to reach out to us at [email protected] for further assistance.

    Thanks

    Forum: Plugins
    In reply to: [Tagembed Social Feeds Widget] LinkedIn not updating (Premium Member)
    Plugin Author Tagembed

    (@tagembed)

    1 week, 4 days ago

    Hi Clinton,

    We have already addressed this query via our support chat, but we’re happy to clarify it again here. With the Tagembed Starter Plan, LinkedIn posts can be updated manually using the post URL option. To do this, please follow these steps:

    1. Go to the Feeds section.
    2. Select the LinkedIn network.
    3. You will find an option to Add Post URL.
    4. Paste the URL of the LinkedIn post there.

    Once the post URL is added, the post will start appearing on your website feed.

    Reach us at [email protected] for any queries.

    Thanks

    Forum: Plugins
    In reply to: [Tagembed Social Feeds Widget] change logo on linked in feed
    Plugin Author Tagembed

    (@tagembed)

    2 weeks ago

    Hello,

    Greetings from Tagembed

    We have reviewed your website and noticed that the mentioned logo is not related to Tagembed.

    If you need any assistance, please feel free to contact us. We will be happy to help.

    Best regards,
    Tagembed Support Team

    Forum: Plugins
    In reply to: [Tagembed Social Feeds Widget] Instagram feed not showing through html link
    Plugin Author Tagembed

    (@tagembed)

    2 weeks ago

    Hello,

    Greetings from Tagembed

    We have reviewed your account and found that you have created a Instagram feed, which is Working fine at your website: https://my-intentional-life.com/home-1/

    If you need any assistance or have any questions, please feel free to contact us. We will be happy to help.

    Best regards,
    Tagembed Support Team

    Forum: Plugins
    In reply to: [Tagembed Social Feeds Widget] LinkedIn widget not showing
    Plugin Author Tagembed

    (@tagembed)

    2 weeks ago

    Hello,

    Greetings from Tagembed

    We have reviewed your account and found that you have created a LinkedIn feed, which is not included in your current subscription plan.

    To continue displaying content from LinkedIn, we kindly request you to upgrade your plan.

    If you need any assistance regarding the upgrade process or have any questions, please feel free to contact us. We will be happy to help.

    Best regards,
    Tagembed Support Team

    Forum: Plugins
    In reply to: [Tagembed Social Feeds Widget] Post Cards Are Clickable
    Plugin Author Tagembed

    (@tagembed)

    2 weeks ago

    Hello,

    Greetings from Tagembed

    We have reviewed the issue you reported, and it appears to be working fine from our end. Could you please verify it once again on your website?

    If you still need any assistance, please feel free to let us know. We will be happy to help.

    Best regards,
    Tagembed Support Team

    Forum: Plugins
    In reply to: [Tagembed Social Feeds Widget] Security Vulnerability
    Plugin Author Tagembed

    (@tagembed)

    1 year, 11 months ago

    Hi @dooza ,

    We’re glad to inform you that we have fixed the vulnerability reported by Patchstack. You can check the latest status here – https://patchstack.com/database/vulnerability/tagembed-widget/wordpress-tagembed-plugin-5-5-broken-access-control-vulnerability

    We are continuously improving our plugin performance & security as we aim to provide the best possible experience to our users. Please let us know if you have any further questions.

    Thanks & Regards,
    Michael

    Forum: Plugins
    In reply to: [Tagembed Social Feeds Widget] Auto-updates
    Plugin Author Tagembed

    (@tagembed)

    1 year, 11 months ago

    Hello,
    Greetings from Tagembed.

    Thanks for reaching out.

    Can you please elaborate what you mean by plugin getting hacked. We have numerous measures in place to ensure data security and high performance.

    I would also recommend you to uninstall the plugin and then install the latest version. If you still face any issues after the upgrade then please let us know with the details so that we can check further.

    Let me know if you have any questions.

    Thanks & Regards,
    Michael

    From Tagembed : Embed Instagram Feed, Facebook Feed, Google Reviews and Many More

    Forum: Plugins
    In reply to: [Tagembed Social Feeds Widget] Cant activate the Plugin
    Plugin Author Tagembed

    (@tagembed)

    1 year, 11 months ago

    Thanks for the confirmation, Larry. Please feel free to reach out to us in case of any further queries.

    Thanks & Regards,
    Michael from Tagembed

    Forum: Plugins
    In reply to: [Tagembed Social Feeds Widget] Cant activate the Plugin
    Plugin Author Tagembed

    (@tagembed)

    1 year, 11 months ago

    Hi,

    Thanks for reaching out. The “Plugin Activation Issue” is now resolved. Please feel free to reach out if you have any further queries.

    Thanks,

    Forum: Reviews
    In reply to: [Tagembed Social Feeds Widget] Causes fatal error
    Plugin Author Tagembed

    (@tagembed)

    2 years ago

    Hello There,

    Thanks for reaching out.

    Can you please elaborate on the issue that you are facing or the action that you are trying to perform where the fatal error occurred.
    Once we have the details, Our technical team will look into the issue on priority and get it resolved within 24 hours itself.

    Looking forward to hearing from you.
    Thanks & Regards,
    Emma from Tagembed

    Forum: Reviews
    In reply to: [Tagembed Social Feeds Widget] Wish I could find something else
    Plugin Author Tagembed

    (@tagembed)

    2 years ago

    Hi Julia,

    Hope you are doing well. Thanks for reaching out and sharing your concern.

    As I can check, You activated the plugin last month on 14th April and embedded a twitter feed during your free trial. Since the Free Trial is valid for 14 days and Twitter is not available in our Free Forever Plan, your widget was paused at the end of the free trial.

    We are happy to offer an extension on the free trial for few days in exception cases when customer request us by reaching out via Email/Chat however leaving a negative review isn’t the right or ethical way to get the extension.

    We also noticed that you have now signed up directly on our web app with a different email address and embedded the twitter widget in the free trial of the new account.

    We request you to remove or update your review as the Twitter feed is not available in the LITE (Free Forever) Plan and the error message shown is the expected and correct behavior. We are also revamping our plugin interface to provide a better quality and seamless experience to our users. If you have any specific concerns or issues with the Plugin, Please feel free to reach out to us and we would be happy to resolve the same on priority. We are available on Chat as well as via email ([email protected])

    Looking forward to hearing from you.
    Thanks & Regards,
    Emma from Tagembed

    Forum: Reviews
    In reply to: [Tagembed Social Feeds Widget] Would like to give ZERO stars. Creates an account on DEACTIVATION!
    Plugin Author Tagembed

    (@tagembed)

    2 years ago

    Hello,

    Greetings from Tagembed.

    Thank you for bringing this to our attention. At Tagembed, customer privacy and data security are our highest priorities. The intention behind automatically creating an account upon installation was to offer a seamless user experience. However, we now realize this approach violated privacy guidelines by not obtaining explicit user consent.

    In response to your feedback and the WordPress review team’s requirements, we have implemented significant updates to our plugin. Users are now required to register after installing the plugin, ensuring full transparency and consent. Additionally, we’ve made several other enhancements to strengthen user privacy and security.

    We sincerely apologize for any inconvenience this issue may have caused. Your feedback has been invaluable in helping us improve our plugin, and we are committed to continuously enhancing its safety and functionality for all users.

    Thank you for your understanding and for helping us create a better experience.

    Best regards,
    The Tagembed Team

    Forum: Plugins
    In reply to: [Tagembed Social Feeds Widget] Problemas con WordPress y plugin Tagembed (Instagram)
    Plugin Author Tagembed

    (@tagembed)

    2 years ago

    Hello Mikel,
    Greetings from Tagembed.

    Thanks for reaching out.

    Our technical team has identified and resolved the issue. Kindly clear your browser cookies/cache once and check.

    Let me know if the issue still persists.

    Thanks & Regards,
    Michael

    From Tagembed : Embed Instagram Feed, Facebook Feed, Google Reviews and Many More

    Forum: Plugins
    In reply to: [Tagembed Social Feeds Widget] Facebook Posts not showing on desktop
    Plugin Author Tagembed

    (@tagembed)

    2 years ago

    Hello Jon,
    Greetings from Tagembed.

    Thanks for reaching out.

    We made a major code release in that period and the widget display issue might have occurred at your end due to browser cache which takes some time to get reset.

    Rest assured, We have implemented necessary measures to ensure this doesn’t occur going forward.

    Please let me know if you still see any type of issues and we would be happy to resolve the same on priority.

    Thanks & Regards,
    Michael

    From Tagembed : Embed Instagram Feed, Facebook Feed, Google Reviews and Many More

    • This reply was modified 2 years ago by Tagembed.
Viewing 15 replies - 1 through 15 (of 154 total)
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