tahawbw
Forum Replies Created
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Thank you for sharing the video, I was able to replicate the issue locally. I will reach back as soon as possible with an update.
Thank you for your patience.
Best regards,Hello @kashifhk123,
I have just replicated the same settings and scenario you shared, and the plugin and pagination are working without any issues on my end. So it seems the problem may be related to your specific setup.
What would help most here is creating a video similar to this one: https://mega.nz/file/rNZ2VJLb#4G9tHfhFCHgIWpbP-MyWfV3kMTs46iUE07kBEhItppg
The video should show:
- The settings you have configured for the filter
- The behavior you are seeing on the front end while filtering
That will allow us to better understand what’s happening on your end, try to replicate it locally, and assist you further. If you are a Pro user, please reach out to us via email with the video, and we will assist you there.
Thank you for your understanding.
Best regards,Hello @shago_go,
Thank you for your patience. The issue has been resolved in the new version 2.2.8, which was released two days ago. Please update and let us know if everything is working as expected.
Have a nice day.
Best regards,Hello @rdrosh,
I believe everything is working well on your end, as we haven’t heard back from you. I’ll go ahead and close this topic for now.
If you still need any further help, please don’t hesitate to let us know, we’re here for you.
Thank you.
Best regards,Forum: Plugins
In reply to: [Product Filter for WooCommerce by WBW] Re-create product filtersHello @theimagingwarehouse,
Thank you for reaching out, and I apologize for not replying to you earlier, I’ve now located your email.
Regarding the color filter button settings, I believe the “Per Button” option might work well for you. This allows you to set the color for each button separately, making it easy to customize. I noticed you tried using the color option but may not have been satisfied with the frontend result.
I’ve recorded a video showing the result using the “Per Button” option. If that works for you, great! If not, I’ll consult with our development team to see if we can add blocks using a code snippet and update you accordingly.
You can watch the video here: https://mega.nz/file/vA5j0IyK#1qe9VYw6JY0kHNt5SZnUhC4HzVBpOtUnb9jzl6gKSnQ
Let me know if this works for you.
Best regards,Hello @rdrosh,
We have fixed the reported issue in the newly released version 3.1.3. Please update the plugin and let us know if everything is now working well.
Best regards,
Hello @rdrosh,
Thank you for sharing this with us.
We have identified a bug in the latest version of the plugin and are actively working on it. We will release a new version as soon as possible.
Thank you for your patience.
Just wanted to update this thread for anyone who may run into the same issue.
After looking into it, we found that your website is sending the following AJAX request from your theme:
action=indcyg_load_more&type=product&data[paged]=2&data[post_type]=product&data[order]=ASC&data[orderby]=menu_order+titleThis request is triggered by your theme’s infinite scroll / load-more functionality, and it conflicts with WPF’s filtering.
The fix needs to come from your theme side. We recommend reaching out to your theme developer and asking them to disable this AJAX load-more request when WPF is active on the page. They can do this by checking whether “wpf” exists in the page URL and conditionally preventing the load-more function from firing in that case.Once that request is suppressed on WPF-filtered pages, the conflict should be resolved.
If you need any further help, feel free to reach back.Have a nice day.
Forum: Plugins
In reply to: [Product Filter for WooCommerce by WBW] Plugin conflict with WP All ImportHello @morningstardesign,
Here’s an update regarding this topic:
We’ve received the client’s emails, and the issue appears to be related to a conflict with other plugins, not directly with our Product Filter plugin.
I will close this topic for now, but please know that we remain available if you need any further help or assistance in the future.
Best regards,
Hi,
Thank you for reporting this.
I tried to reproduce the issue on my side, but I wasn’t able to replicate it. The “Make an Offer” button is still appearing on the product page and the offer payment link is working correctly.
Because of that, the issue may be related to a conflict with another plugin or your theme.
Could you please try the following checks:
- Temporarily deactivate other plugins and test again.
- Try switching to a default WordPress theme (for example Storefront or Twenty Twenty-Four) and see if the button appears correctly.
- Make sure everything is fully updated, including:
- Name Your Price: Make Your Own Offer for WooCommerce
- WooCommerce
- WordPress
- Your theme
- Other installed plugins
After testing, please let us know the result and whether the issue is resolved after these checks.
Best Regards
Forum: Plugins
In reply to: [Customer Email Verification for WooCommerce] wrong messages typeHi,
Thank you for reporting this. We have received your request and will review it with our development team. We will get back to you as soon as possible.
Best regards,
Forum: Plugins
In reply to: [Product Filter for WooCommerce by WBW] Price filter / rangeHi Vladimir,
No problem at all. Happy to help!
Kind regards.Hello @ameerdanish,
Thank you for reaching out, and I apologize for not being able to respond sooner.
Could you please share direct link for the plugin you are using? Additionally, if there are any specific steps I should follow to replicate the issue on my end, please let me know. I would be happy to assist you further.
Best regards,
“if you are using a pro version of the plugin you are using, please reach us via support ticket“- This reply was modified 1 month ago by tahawbw. Reason: If you are a Pro user
Hello @ld899651,
Thank you for reaching out and for your patience. I apologize for the delay in my response.
I have checked your site and can see the filter is currently working. You have it set to “In Stock” by default. In your message, you mentioned it was working well but then encountered an issue. This could sometimes happen due to a recent change on your end, such as installing a new plugin, changing your theme, or a recent update to another plugin.
Try enabling “Always Filtering By All Products” option, which you’ll find under the Options > Content tab.
Have you managed to fix the issue since your last message? If you’ve tried these steps and the issue persists, please let me know, and I can investigate further for you.
Forum: Plugins
In reply to: [Product Filter for WooCommerce by WBW] Price filter / rangeHello Vladimir,
Thank you for your message. You can control how the prices appear in the Price Range filter from both the plugin settings and WooCommerce settings. Here is how to do it step by step:
1) Remove decimal points (.00) from the Price Filter
- Go to WBW Product Filter → Filters
- Edit your Price Range filter
- Find the option “Use custom number of decimals”
- Set it to 0
- Save the filter
This will display prices as whole numbers (for example: 250 instead of 250.00).
2) Remove the thousands separator (1,000 → 1000)
The filter inherits this format from WooCommerce, so you also need to adjust it there:- Go to WooCommerce → Settings → General
- Scroll to Currency options
- Set the Thousand separator field to empty (remove the comma)
- Make sure Number of decimals is set to 0 (if you want whole numbers everywhere)
- Save changes
After these adjustments, the Price Filter should display clean whole numbers without separators or decimals.
Kind regards,