Taiim
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I have now tried re-adding the plugin. The plugin is functional for the users that already have an active membership. But I am still getting the same error, a red line when someone tries to become a member.
I did as you said, opened browse console, tried placing an order, and got this message:
https://drive.google.com/file/d/17WV9xpw4zu6H992xSZNvGk4YzC0OMO_8/view?usp=sharingHope you can help!
Looking forward to your response. Taim
Hi Younes,
Thank you for the quick response.
At the moment, the plugin is deactivated, It had to turn it off after we discovered it was causing Stripe payments to fail, and I didn’t want to risk more lost transactions.
Since it’s currently deactivated and everything is working. I do have a screenshot from when the issue was happening, which shows the red stripe that appeared at the top during checkout, see below. Not sure if it’s of any help though.
https://drive.google.com/file/d/1AH1nVD48RqF4fn16rYPP24cVrHOCyubF/view?usp=sharing
I could try reinstalling the plugin and test again if this is the only way to troubleshoot. However last time, the issue didn’t happen right away, it only appeared after 2–3 weeks of the plugin working normally.. so I’m not sure if I’ll be able to reproduce it immediately.
Would you still recommend reactivating and testing now, or is there anything else I could provide in the meantime?
Thanks again,
Taim