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  • Thread Starter taro99

    (@taro99)

    Thanks – still havent seen any further issues so I can conclude that the PHP version was the root cause.

    Thread Starter taro99

    (@taro99)

    Hi Jackie, thank you so much for the suggested steps.

    I can’t be 100% sure yet as the issue was intermittent but I think it may be resolved!

    I think the fix may have been changing the PHP version as you suggested, it was on 5.4 and i’ve moved to 7 and havent seen any issues since.

    It’s definitely a server related issue at least as I saw the errors on a separate wordpress site on the same hosting package earlier. I did check the error log on cpanel but it was empty unfortunately. Thanks again for your help and very kind offer to allow me to host on your space to replicate – I hope the wrist heals soon 🙂

    Thread Starter taro99

    (@taro99)

    Update: MOD SEC didnt fix the issue. Any ideas or further ways I could troubleshoot?

    Thread Starter taro99

    (@taro99)

    Hi Jackie – sure. The site is hannahsalton.co.uk but the main site is behind a coming soon plugin. It’s on shared linux hosting, some other wordpress sites on the same hosting work fine.

    In debugging yesterday I’ve tried the following:

    • Restored a site backup to local MAMP server – no issues
    • Create a second wp instance from a site backup to hannahsalton.co.uk/test, removed some key plugins which I thought may be culprits and changed the theme to twenty sixteen and I saw the same issues

    Given the last test I wonder if the web hosting is the issue somehow? I’ve contacted them and they just responded saying that it could be MOD SEC interfering with your site causing the problem. They have turned it off to see whether this fixes the issue.

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