Thanks for those links, Chris, i will have a look at them.
Thanks Chris, I will follow your recommendation!
Hello there! Sorry I didn’t get back to you earlier, and thank you for your reply. I tried deactivating all plugins, then activating Otter and Otter Pro, but it did not resolve the problem. So I will contact you directly through the link you posted to ask for further assistance. Thanks a lot, and have a great day!