Taz Aldeek
Forum Replies Created
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Thank you for your response. What steps can I take to resolve this issue?
Hi David
I activated the licence to an IONOS temporary domain before I connected my domain. After connecting my domain to the site I now get the following message ‘License key mismatch!
Please revalidate your licence key for Ultimate Dashboard PRO.’Yes, I’ve attempted to deactivate several times but nothing happens. I’ve also attempted to revalidate and it says ‘Your license key has reached its activation limit’. Is there a separate option from deactivate to remove? Please can you email me to resolve this? My email is attached to the support forms I submitted.
Best
Taz
- This reply was modified 1 year, 12 months ago by Taz Aldeek.
- This reply was modified 1 year, 12 months ago by Taz Aldeek.
- This reply was modified 1 year, 12 months ago by Taz Aldeek.
- This reply was modified 1 year, 12 months ago by Taz Aldeek.
Hi
- [LGQ-LCQWT-354]
- [PNS-JXSWN-713]
In essence I bought the plugin before I connected my domain to the site. The licence needs applying to my new website. If this cannot be done please issue a refund.
Thanks
Taz