tchernaev
Forum Replies Created
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Forum: Plugins
In reply to: [Order Weight for WooCommerce] Order weight has too many decimalsNothing in the error logs. PHP is 7.4.3
Forum: Plugins
In reply to: [Order Weight for WooCommerce] Order weight has too many decimalsthis update cause error 500 on my checkout and I lost a lot of orders because of this. I suddenly realized the website was not getting any orders. Please test carefully your plugin before releasing new version.
Forum: Plugins
In reply to: [WooCommerce] issue with roundingForum: Plugins
In reply to: [Order Weight for WooCommerce] Order weight has too many decimalsokay thanks for the quick answer. Pls message here once the update released. Thanks!
Forum: Reviews
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] the plugin does not workYes, I managed to create the the file and place it mu-plugins folder. The I tried again but this did not solve the problem.
1. This is regular order of a physical product.
2. No custom code using Stripe plugin filters
3. Card and Apple pay
4. Guest customer / the customer tried to pay multiple times
5. We are using CheckoutWCHi again,
I get another error from the Payment Plugin I cannot understand. I can confirm this is after the update to the last available version.
This image is from a Hotjar video. The customer tries to pay with a card. The customer initiated 4 payment attempts. The log shows that the payment started and ends with a status of incomplete.
okay, great. I am also interested in your Premium support subscription. I will write an email to you from https://paymentplugins.com/ so you can send me more details. Thanks for your cooperation!
I absolutely agree with that. I had another open topic regarding this issue as I am coming from another payment plugin for stripe where these intents were not created.
Okay, basically is this Payment form (beta) safe to use. I mean beta means they might be some bugs, I would rather change to something not beta. Would you recommend going back to the other payment form?
I am using CheckoutWC.
I also noticed that Payment intents are no longer created once a visitor adds a product to cart. They are no longer created in the updated version.
This is captured by Hotjar. I have experienced lower conversion rates since moving to Cloudflare, so now I am investigating errors through Hotjar.
This has happened before the update, because I did the update just 30 min ago.
I have a full video of the interaction of the client. The client contacted us and then I checked his session. He eventually paid after a second try, but this error is something I would like to know more about.
The payment was with card.
I had another error:
Is this caused by Stripe or by your plugin?
- This reply was modified 3 years, 6 months ago by tchernaev.
Okay, I have updated the plugin. Do you think this would solve the problem?
This is the last answer from Stripe support:
Thanks for reaching out to Stripe support. It was a pleasure interacting with you today. I understand you requested assistance with a request error shown in your account logs and I am glad I was able to assist you. As we discussed during our conversation, the payment pi_3M4QTsDgb9BnSsnz3PMditUF was not process because the user is trying to complete the payment with the Link payment method, the request body is set to this: "payment_method_types": [ "card", "link" However, this payment shows: "directory_server_name": "cartes_bancaires" In order to accept Link payments with Cartes Bancaires, the request and the integration needs to add this option as well. As you are using a third party integration with the "Payment Plugins for Stripe WooCommerce" platform, you can reach out to them to clarify this issue.Stripe account ID: acct_1DbqKRDgb9BnSsnz
Payment ID: pi_3M4QTsDgb9BnSsnz3PMditUF