Technically Blonde

Just confirmed with my host technical support that it was the .htaccess redirect that caused the problem and that my browser had cached my previous changes.

Now to figure out what I had done with the SEO settings to cause it …. and how to get into the plugin settings and undo what I did

Somehow I have resolved this but I do not why it happened in the first place. I moved the templates to the correct directory as suggested in your article.

I contacted the web host who has replied

“That would be up to your or your developer to determine I’m afraid. It would not be server side but the configuration of your site content. It might be the plugin/theme has content or holding on to values in its cache as often they do hold there own cache values.”

In order to try and force the change I renamed the template from wp-content/themes/Divi/templates/pdb-record-custom_villainfo.php to wp-content/themes/Divi/templates/pdb-record-custom_villainfo-new.php. I left the shortcode on the relevant page calling pdb-record-custom_villainfo.php … which no longer exists on the server. But the page still returns data formatted according to pdb-record-custom_villainfo.php, which does not exist!

I then deleted the sandbox subdirectory on httpdocs where I orginally redeveloped the site.

The page then presented the information using your standard template

I renamed the custom template back to pdb-record-custom-villainfo.php, which is what the shortcode calls and hey presto suddenly all is okay.

Somehow my top wordpress installation was picking up the template from the sandbox development version. Once the sandbox development version was deleted everything now works fine.

Don’t worry, I have resolved this myself. The error message shown above may have been due to caching or similar issue. After quitting everything, clearing caches, closing down laptop the message disappeared.

Further changes were required and made to .htaccess. Now the upgrade seems to be complete.

Hi Ash

Yes it is above the That’s all message. It’s actually at the top just before

/** Enable W3 Total Cache Edge Mode */
define(‘W3TC_EDGE_MODE’, true); // Added by W3 Total Cache

which was already there, I didn’t add those lines

Ciao, Debbie

The problem occurs if the date fields set up as type Date, which seems to expect american date format. With the Date type field 29/07/2017 was not stored and 12/08/2017 was, but displays as 8th December, 2017.

If the type is text and dates entered as above then they are stored / displayed exactly as entered. But then I cannot sort on the date fields which is important for me.

Currently the dates are set to type text.

I resolved the issue with the password by creating a password type field in a field group other than Admin.

However when I request resend private id link I still don’t get the email

Resolved – using custom template