tfsmartin
Forum Replies Created
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Forum: Plugins
In reply to: [Freshdesk (official)] Plugin redirects to WP-ADMINDid this ever get updated as I tried v1.5 today and had the same issues as above.
@harish chouhan
Sounds like a plan. My big issue is that when we send the ticket URL in the email to customers, they don’t get taken to the ticket only to the dashboard where they then have to search for the ticket which they are complaining about.
I dont understand these thing enough but it is very frustrating. Looking at other posts, it appears other people are having the same issue.
@harish chouhan
I have gone back to the original version and it works fine again but the ticket url does not take me to the ticket, it only takes me to the dashboard.
I was advised by Freshdesk to use the official version 1.5 but it does not appear to be working correctly?
@harish chouhan
I was using the version 1.2.1 then upgraded today to the official version and it is the official version that I am having the re-direct issues with
Did you ever manage to fix this as I am having the same issue?
Forum: Plugins
In reply to: [Contact Form 7] Email form says successful, but no email receivedIf I send an email to myself, I get the Mail(2) copy but not the mail copy (ie the one that comes to me to show the customer has completed the contact form) Any idea’s?