thebigbark

Hey Robin,

Thanks for the reply – Correct donations are stuck in the processing tab and it seems last time the webhook was triggered was 15th Sept.

I’ve included the sysinfo below.

### WordPress Environment ###

Home URL: https://dogcalendar.ie
Site URL: https://dogcalendar.ie
WP Version: 6.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: en_GB
Permalink Structure: /%postname%/
Show on Front: page
Page on Front: The Irish Dog Calendar 2026 by The Big Bark (#582)
Page for Posts: Unset
Table Prefix Length: wp_
Table Prefix Length: 3
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded

### Server Environment ###

Hosting Provider: DBH: localhost, SRV: dogcalendar.ie
TLS Connection: Connection uses TLS 1.3
TLS Connection: Probably Okay
Server Info: nginx/1.18.0
PHP Version: 8.2.27
PHP Post Max Size: 100 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
PHP Max Upload Size: 100 MB
cURL Version: 7.81.0, OpenSSL/3.0.2
SUHOSIN Installed: –
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ❌Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### GiveWP Configuration ###

GiveWP Version: 4.9.0
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Updates: All database migrations completed.
Database Tables: ✔ wp_give_donors✔ wp_give_donormeta✔ wp_give_comments✔ wp_give_commentmeta✔ wp_give_sessions✔ wp_give_formmeta✔ wp_give_sequential_ordering✔ wp_give_donationmeta✔ wp_give_revenue✔ wp_give_migrations✔ wp_give_log
GiveWP Cache: Enabled
GiveWP Cache: ✔New Donation✔Donation Receipt✔Donation Processing Receipt✔New Offline Donation✔Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note❌Email access
Upgraded From: 4.8.0
Test Mode: Disabled
Currency Code: EUR
Currency Position: Before
Decimal Separator: ,
Thousands Separator: .
Success Page: https://dogcalendar.ie/donation-confirmation/
Failure Page: https://dogcalendar.ie/donation-failed/
Donation History Page: https://dogcalendar.ie/donor-dashboard/
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: Test Donation, Offline Donation, Stripe - Payment Element
Default Payment Gateway: Test Donation
PayPal IPN Notifications: N/A
Donor Email Access: Disabled
Stripe Webhook Notifications: 15 September 2025 09:55
Platform Fee Amount: 2%

### Active GiveWP Add-ons ###


### Other Active Plugins ###

Embed Any Document: by Awsm Innovations – 2.7.8
File Upload Types by WPForms: by WPForms – 1.5.0
Force Regenerate Thumbnails: by Exactly WWW – 2.2.2
Google for WooCommerce: by WooCommerce – 3.4.3
Head, Footer and Post Injections: by Stefano Lissa – 3.3.2
WooCommerce: by Automattic – 10.2.2
WooCommerce.com Update Manager: by Automattic – 1.0.3
WooCommerce One Page Checkout: by Automattic – 2.9.5
WooCommerce Stripe Gateway: by Stripe – 9.9.1
WPForms: by WPForms – 1.9.6
WPForms Geolocation: by WPForms – 2.11.0
WPForms Google Drive: by WPForms – 1.1.0
WPForms Google Sheets: by WPForms – 2.4.0
WPForms Stripe Pro: by WPForms – 3.5.0
WPForms Zapier: by WPForms – 1.7.0
WP Mail SMTP Pro: by WP Mail SMTP – 4.3.1
Yoast SEO: by Team Yoast – 26.0
Yoast SEO Premium: by Team Yoast – 23.2

### Inactive Plugins ###

Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.6.8
AffiliateWP: by Sandhills Development, LLC – 2.8.3
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.4
All in One SEO: by All in One SEO Team – 4.8.7
Converter for Media: by matt plugins – 6.2.4
Custom Add To Cart Button for WooCommerce: by Kestrel – 1.2.6
Custom Twitter Feeds: by Smash Balloon – 2.3.1
Discount Rules for WooCommerce: by Flycart – 2.6.11
Donation For Woocommerce: by WPExperts – 3.9.7
Donation Platform for WooCommerce: Fundraising & Donation Management: by Jonas Höbenreich – 1.3.4.1
Duplicate Page: by mndpsingh287 – 4.5.5
Feeds for TikTok (TikTok feed, video, and gallery plugin): by Smash Balloon – 1.1.1
Feeds for YouTube: by Smash Balloon YouTube Team – 2.4.0
Flexible Checkout Fields: by WP Desk – 4.1.27
Genesis Blocks: by StudioPress – 3.1.7
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.8.0
Hello Dolly: by Matt Mullenweg – 1.7.2
HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 11.3.21
Indeed Ultimate Affiliate Pro: by WPIndeed Development – 8.8
Jetpack: by Automattic – 15.0.2
Mailchimp for WooCommerce: by Mailchimp – 5.6
NitroPack: by NitroPack Inc. – 1.18.5
OptinMonster: by OptinMonster Popup Builder Team – 2.16.20
PDF Embedder: by PDF Embedder – 4.9.2
PrettyLinks: by Pretty Links – 3.6.17
Reviews Feed: by Smash Balloon – 2.1.1
Smash Balloon Custom Facebook Feed: by Smash Balloon – 4.3.2
Smash Balloon Instagram Feed: by Smash Balloon – 6.9.1
Social Chat: by QuadLayers – 7.8.8
SumUp Payment Gateway For WooCommerce: by SumUp – 2.7.6
The Events Calendar: by The Events Calendar – 6.15.5
TotalPoll – Pro: by TotalSuite – 4.9.8
Trustpilot-reviews: by Trustpilot – 3.6.0
Ultimate Affiliate Pro Addon - WPForms Tracking: by WPIndeed – 1.5
UserFeedback Lite: by UserFeedback Team – 1.8.0
WebP Express: by Bjørn Rosell – 0.25.9
WooCommerce Fast Cart: by Barn2 Plugins – 1.1.16
WooPayments: by WooCommerce – 10.0.0
WPForms User Journey: by WPForms – 1.4.0
WP Rocket: by WP Media – 3.19.1.2
WP Rocket | Customize Mobile Cache options: by WP Rocket Support Team –

### Active MU Plugins ###

403-disable-news.php: by  –
403-login.php: by  –
403-mu.php: by  –
403-trim-admin.php: by  –
403-update-surpress.php: by  –
WP Password bcrypt: by Roots – 1.1.0

### Theme ###

Name: Enfold
Version: 7.0
Author URL: https://kriesi.at
Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme

Look forward to your reply.