Themepoints

Thanks for your feedback.

We appreciate you taking the time to share your experience. However, a few of the issues you mentioned are not entirely accurate. Please see our clarification below:

1. Theme Preview Not Showing on Front End :
   The “Testimonial Query Theme 1–5” options shown in the settings select box are for configuring the shortcode output. These themes do not automatically appear on the front end unless you use the provided shortcode on a post or page. To preview your selected style and settings, please insert the shortcode into a page or post and view it there.
2. Testimonial Fields Placeholders :
   The placeholder texts for testimonial fields are designed for the backend form view only. They help you identify the fields while configuring them, but they do not appear on the front end.
3. Rating Style :
   Not all rating styles are available in the free version. To access and use all rating style options, please upgrade to the Pro version of the plugin.
4. Collect User Login Details & Restrict Submission to Logged-in Users :
   These features are not currently available in our plugin. However, we appreciate your suggestion — we’ll consider adding these options in a future update to improve functionality and user control.

If you have more questions please let us know.

Thank you for your question.

Unfortunately, the feature you’re looking for is not available at the moment. However, we’ll consider adding it in a future update.

Let us know if there’s anything else we can help you with!

Best Regards

Thank you for reaching out to us.

This issue typically occurs during plugin updates—particularly automatic updates—due to a naming conflict between two different plugins that happen to use the same slug (team-showcase). When we initially released our plugin, the automatic update feature was not available. However, with its later introduction, the update system began relying on the plugin’s slug and folder name to identify updates.

Unfortunately, because both plugins share the same slug, the update process may mistakenly overwrite one plugin with the other, even though they are developed by different authors and distributed through separate marketplaces.

We would also like to clarify that we are not affiliated with the plugin available on CodeCanyon. Our plugin is entirely separate and unrelated to the CodeCanyon version. If you check your purchase records, you will find that your plugin was obtained from the CodeCanyon marketplace.

Best Regards

Hi @nitrael ,
Thank you for bringing the warning issue to our attention. We’ve already updated our code and resolved the problem.

If you have any other suggestions or ideas to help improve our plugin, please don’t hesitate to share your thoughts. We truly value your feedback and support.

If you’re happy with the plugin and our support, we would be incredibly grateful if you could take a moment to leave us a 5-star review. Your positive feedback really helps us grow and continue improving.

Thank you again for your support!

Hi,
Thank you for your detailed feedback! We truly appreciate you pointing out the discrepancy with the “Unlimited Team List with custom style” description. You are correct that the free version has a limitation of displaying only 10 team members. However, I’m happy to inform you that we will be removing this limitation in our upcoming release.

Also, we appreciate your suggestion regarding the “Member Limit” setting text. We agree that renaming it to “Member Limit: Limit number of team members to show” would make it clearer, and we will implement this change in our next update.

Thanks again for your valuable input, and we’re excited to continue improving the plugin for you!

Thank you for your suggestion to improve the plugin. We have updated it as per your recommendation and hope it works fine now. If you think this plugin is helpful, please don’t hesitate to give us a five-star review.

Thanks

@shubham1129 Any Update?

Hi,
Thank you for your feedback. Unfortunately, this issue is caused by a namespace conflict, and it’s not entirely our fault. We are both working to resolve it.

You can easily recover all your lost data by restoring the purchased plugin. Simply download the plugin from CodeCanyon, then install and activate it. We hope this will solve the issue.

If you need any assistance in resolving the problem, please feel free to reach out.

Best Regards