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Forum: Plugins
In reply to: [Core Rollback] Not seeing Old Version to Rollback to

Thread Starter thinklovedigital
(@thinklovedigital)

4 months ago

Version 1.4.1 – assuming the latest version, as only installed it yesterday.

Forum: Plugins
In reply to: [Payment Plugins Braintree For WooCommerce] Billing Phone Entered but Log saying it’s missing and transaction failing

Thread Starter thinklovedigital
(@thinklovedigital)

3 years, 2 months ago

Thanks for the instructions – we’ve checked the PayPal settings and we didn’t have the billing phone number set as mandatory within PayPal so that is now set.

Forum: Plugins
In reply to: [Payment Plugins Braintree For WooCommerce] Billing Phone Entered but Log saying it’s missing and transaction failing

Thread Starter thinklovedigital
(@thinklovedigital)

3 years, 2 months ago

Hi,

Thanks for getting back soo quickly.

The orders that have come up with the billing_phone_required have been paid for using credit/debit card through the Braintree gateway – not by customers using their PayPal account?? Would this still need the billing phone enabled within PayPal??
Do you have any instructions on how to enable the billing phone number?? I don’t have access to the PayPal account – so need to get a non-techie person to do it.

I’ll connect via your Contact page with relation to the address error.

Thanks,

Bev

Viewing 3 replies - 1 through 3 (of 3 total)