thinknatural
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Darn, never mind – the issue reappeared.
“There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.”Thank you for the clarification and support.
I wanted to post the solution that worked for me in case it helps others experiencing the same issue.
My issue:
- Shippo cache OFF → shipping rates worked correctly, but checkout took ~13–15 seconds
- Shippo cache ON → checkout became much faster, but I intermittently received:
“There are no shipping methods available”
After testing multiple configurations, the fix was:
WooCommerce → Settings → Shipping → Shipping options
Disable:
“Enable the shipping calculator on the cart page”Once I disabled the cart shipping calculator:
- Shippo cache ON started working correctly
- Shipping rates appeared reliably at checkout
- Checkout became significantly faster
- The “No shipping methods available” issue stopped occurring
It appears WooCommerce was requesting shipping rates too early from the cart page before the destination address was fully populated.
My current working setup:
- Shippo Cache = ON
- Cache Expiration = 300 seconds
- Cart Shipping Calculator = OFF
Hopefully this helps others running into the same issue.
Thank you again.
Thank you for the clarification.
That does make sense and matches what I observed in the debug logs — WooCommerce appears to trigger shipping rate requests before the full destination address is available.
A few follow-up questions:
- In the PRO version, does the “require full address before quoting rates” feature fully prevent these incomplete-address cached requests from occurring?
- Will enabling that feature prevent the “No shipping methods available” issue when cache is enabled?
- Is there a recommended checkout configuration for WooCommerce to reduce premature rate requests?
- Is the issue specifically related to WooCommerce AJAX checkout updates occurring before postcode/city fields are populated?
Currently:
- Use Cache = OFF → rates work reliably but checkout takes ~13–15 seconds
- Use Cache = ON → checkout becomes much faster, but shipping methods intermittently disappear
I just want to confirm whether upgrading to the PRO version would reliably solve the issue before purchasing.
Thank you again for your help.
I also found a recent support topic titled “shipping is not showing” where another user reported:
“Shippo Shipping: parcels -> Parcel with supplied object_id … not found.”
The support team replied that a new version was published to remove caching of shipping objects.
I am already on version 1.5.18, but I am still seeing cache-related behavior when Use Cache is enabled. The plugin is not showing rates after an incomplete-address request occurs. With Use Cache disabled, rates work.
I confirmed all Parcel Adjustment fields have numeric values and are not blank.That worked.
Thanks!@mrclayton I am using:
“Aelia Currency Switcher for WooCommerce”
WooCommerce Currency Switcher
How do I “register the payment methods from our Stripe plugin in your currency switcher plugin settings” within Aelia Currency Switcher?I reverted back to the “WooCommerce Stripe Gateway” plugin by woocommerce and the checkout works now.
Something isn’t right here.
Anyone have any ideas?