thisisnuts

Any help on this would be much appreciated

submitted a form there many many times and never hear back from support.
the purchase event is not custom, just the woocomerce that’s suppose to be automatically fired. After waiting a few days I see that Ga4 is now showing proper purchases, looks like GA4 is just not as fast as UA and the events are supper delayed before its updated.
is there a way to integrate GTM with pixelyoursite? right now pixelyoursite puts a bunch of scripts on the page which slows it down (fb, gtag, tiktok, etc)
was wondering if pixel your site can work with GTM, GTM can then forward the events to other networks. this way we only need to have GTM loaded on the page?

Okay, thank you i will go-ahead and open up the ticket

Anyone? I assume a lot of shops have this issue and its a fairly critical thing.

I have done as you mentioned above and the numbers did not change.
to give you additional information. I have exported the data manually via data export plugin and then calcualted the taxes manually what I have seen is the following:

total tax collected in USD 1210.9
total tax collected in CAD 3183.66
which totals $4,393 (this number is very close to the number from the reports TAX section $4373)

However, this does not make any sense becuase tax should not mix the two currencies it should show in USD or CAD ( I would assume it should show in the default currency of the shop whcih in our case is USD)

### WordPress Environment ###
WC Version: 6.5.1
REST API Version: ✔ 6.5.1
WC Blocks Version: ✔ 7.4.3
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.41 (Ubuntu)
PHP Version: 7.4.3
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 8.0.22-0ubuntu0.20.04.2
Max Upload Size: 2 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wp_
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Database Data Size: 199.29MB
Database Index Size: 36.81MB
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### Post Type Counts ###

acf-field: 7
acf-field-group: 2
attachment: 3522
blocks: 16
featured_item: 8
nav_menu_item: 112
oembed_cache: 10
page: 25
post: 15
product: 1078
product_variation: 150
revision: 725
shop_coupon: 19
shop_order: 3804
shop_order_refund: 117
sidebar: 1
site-review: 73
wp_global_styles: 1
wpcf7_contact_form: 3
yith-wcbm-badge: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (28) ###

Automizely Popup - Email Pop Up, Sales Pop Up, Exit Intent Pop Up, Upsell Pop Up, Cart Abandonment Pop Up: by Automizely Marketing – 1.0.15
Cloudflare: by Cloudflare
Inc. – 4.9.1

Contact Form 7: by Takayuki Miyoshi – 5.5.6
Customer Reviews for WooCommerce: by CusRev – 4.38
Duplicate Page: by mndpsingh287 – 4.4.8
Facebook for WooCommerce: by Facebook – 2.6.13
Google Listings and Ads: by WooCommerce – 1.12.8
Smash Balloon Instagram Feed: by Smash Balloon – 6.0.5
HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 8.11.94
Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.41
Flying Images by WP Speed Matters: by Gijo Varghese – 2.4.13
Nextend Social Login: by Nextendweb – 3.1.4
PixelYourSite PRO: by PixelYourSite – 9.0.0
Redirection: by John Godley – 5.2.3
Site Reviews: by Paul Ryley – 5.23.6
Woocommerce autocomplete checkout address: by Acespritech Solutions Pvt. Ltd. – 1.1.0
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.15
Woo Discount Rules PRO 2.0: by Flycart – 2.4.0
Woo Discount Rules: by Flycart – 2.4.0
WOOCS - WooCommerce Currency Switcher: by realmag777 – 1.3.7.5
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce Stripe Gateway: by WooCommerce – 6.3.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.28
WooCommerce - ShipStation Integration: by WooCommerce – 4.1.42 (update to version 4.1.48 is available)
WooCommerce: by Automattic – 6.5.1
WooSidebars: by WooCommerce – 1.4.6
Yoast SEO: by Team Yoast – 18.8
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.5

### Inactive Plugins (13) ###

Advanced Custom Fields PRO: by Elliot Condon – 5.6.10
Async JavaScript: by Frank Goossens (futtta) – 2.21.08.31
Classic Editor: by WordPress Contributors – 1.6.2
PHP Console Log: by Marcus Viar – 1.0.1
PixelYourSite Pinterest: by PixelYourSite – 3.2.3
Product Import Export for WooCommerce: by WebToffee – 2.2.0
PW WooCommerce Bulk Edit: by Pimwick
LLC – 2.97

W3 Total Cache: by BoldGrid – 2.2.1
WooCommerce Admin: by WooCommerce – 3.3.2
WooCommerce PayPal Payments: by WooCommerce – 1.8.0
WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.2.9
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.3

YITH WooCommerce Wishlist: by YITH – 3.8.0

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #62 - /shop
Cart: #61 - /cart
Checkout: #60 - /checkout
My account: #59 - /my-account
Terms and conditions: ❌ Page not set

### Theme ###

Name: Flatsome Child
Version: 5.30
Author URL: 
Child Theme: ✔
Parent Theme Name: Flatsome
Parent Theme Version: 3.15.3
Parent Theme Author URL: http://www.uxthemes.com/
WooCommerce Support: ✔

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome-child/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.8.0
flatsome-child/woocommerce/cart/mini-cart.php version 3.5.0 is out of date. The core version is 5.2.0
flatsome-child/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome-child/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome-child/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome-child/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
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flatsome/woocommerce/content-product_cat.php

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### Action Scheduler ###

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