Thomas

I understand perfectly, and I didn’t say it was a critical error.
Anyway, sorry to have bothered you.

I just tried again on a completely fresh WordPress installation, without installing anything else, same error message.

Hi @mosesmedh & @shsajalchowdhury,

Thank you very much for your reply.

I’m familiar with the principle (define(‘WP_DEBUG’, false); define(‘WP_DEBUG_DISPLAY’, false);) but we prefer to leave them set to “true” so that we always know what’s going on.

I know they’re just minor alerts; but they fill up the log files every day 😉

I’ll be waiting for the next version with no problem, it’s reassuring to know that the cause is known and is being corrected.

Good luck to the whole team and congratulations again on this incredible plugin.

Thomas

Hi team !

You say: “I was able to replicate the issue you’re experiencing where the *sidebar disappears in the Classic Editor*. This seems to occur when there is *a very large amount of content in the product description*. If you scroll all the way down and then scroll back up, the sidebar doesn’t reappear as expected.
I recommend reporting this issue directly to our developers so they can investigate further. You can submit it here:👉 https://github.com/woocommerce/woocommerce“

I’ve already spent a lot of time testing things out for you, and demonstrated that the bug came from Woocommerce and not from a conflict with another plugin or theme. Since you’ve managed to reproduce the problem and can attest that there is one, why should it be up to me to notify the development team? I’ll let you tell them, please.

As for the bug when deleting product files in batches, I don’t really use it.
I noticed it when I wanted to prepare a test site for you and delete my useless products, so I’ll let you see whether it’s important or not. I need to move on, please understand.

It would be nice if you could keep me up to date on the sidebar, so that I can delete my css hook.

Thank you and good luck!
Thomas

• This reply was modified 11 months, 2 weeks ago by Thomas.

Hi Team,

Sorry to disappoint you, but no ; I’ve installed the latest version of Woocommerce and nothing has changed, the bug is still there.

This video is recorded from a simplified copy of my installation where I removed my child theme and all plugins: there is only OceanWP and Woocommerce : https://www.loom.com/share/06dea8f2d3b64f2391010871363c0380?sid=f8ae9027-09b0-4bd8-a457-639e0a4370ad

So that you can see for yourself, I’ve created admin access for you to this platform.

Incidentally, while preparing the copy for you, I noticed this problem when deleting products in batch. It works fine one or twice in a row but then the command isn’t executed and the page refreshes without deleting anything : https://www.loom.com/share/06dea8f2d3b64f2391010871363c0380?sid=c8f16ca7-d78d-4d43-86b2-dce58616ec10

You then have to refresh the page yourself for it to work again.

Anyway, where can I send you the login details for the version of the website prepared for you?

Thomas

Hello Team,

After all possible tests, it’s indeed since version 9.3.3 of Woocommerce that the problem occurs.
So it’s not a conflict with another plugin or the theme.

► I’ve deactivated the theme, and all the plugins one by one the bug is still there.

I went back to the previous version of Woocommerce and the problem disappears.
As soon as I put back version 9.3.3 or later, the problem starts again.

The temporary tip I found on the Web:
“From the Screen Options on the top right corner of your editor, uncheck “Enable full-height editor and distraction free functionality”. It’ll limit the height of the description box to your desired size and you don’t need to scroll through a long content.”
is not a definitive solution for me, because even if the bug disappears, the behavior of my page is no longer the same.

Furthermore, it shows that if an unchecked WordPress option cancels the bug, it’s a direct conflict between WordPress and Woocommerce.

After all these attempts, to no avail, I tried to discuss it with ChatGPT.
Here’s his answer:

“This behavior is probably linked to a bug introduced in WooCommerce 9.3.3 (or a WordPress/JS update) in the dynamic management of the right side column in the product editor. WooCommerce or WordPress generally uses a script (often via postbox.js or in-house JS in the editor) that dynamically modifies the position of this column according to scroll.
The problem here is that on unfix, the script incorrectly recalculates the height or position of the container, resulting in top: -1638.08px; – hence the disappearance of the column.“

So I tried this:

function fix_wc_meta_box_position() {
if(get_post_type()!=='product') return;
echo "<style>side-sortables[style="position: absolute"][style="top: -"]{ position: fixed!important; top: auto!important; bottom: 20px!important; }</style>";
}
add_action('admin_head-post.php', 'fix_wc_meta_box_position');
add_action('admin_head-post-new.php', 'fix_wc_meta_box_position');

And it works, the absolute position bug is stopped, even with the “Enable full-height editor and distraction free functionality” box checked.

However, while I understand that this isn’t important to you, the fact remains that it’s because of WooCommerce since 9.3.3 version.

Best regards,
Thomas

Hi @mosesmedh,

Please understand that if I assume that all previous WooCommerce updates didn’t trigger this conflict, it’s version 9.3.3 that’s the cause.

Because if I go back to the previous version, everything’s fine.
As far as I’m concerned (as seen from my window anyway), it’s you who’s causing the conflict 🙂

Another thing: before version 9.3.3, I used to hide the “payments” option in the left-hand column for personal use like this:
remove_menu_page(‘admin.php?page=wc-settings&tab=checkout’, ‘admin.php?page=wc-settings&tab=checkout’);

If I install version 9.3.3, this line no longer has any effect and the option reappears in the left-hand column.

In short, for me, that’s a lot of changes for such a small update, and here I am wasting a considerable amount of time poking around to find out why.

So I’ll be reverting to the previous version in the meantime, and praying that your next update doesn’t destabilize so much a system that’s been in place and perfectly functional for a very long time.

Best regards,
Thomas

Hi @mosesmedh,

Here you go : https://www.loom.com/share/c801895f0354415aac0259e7f362a143

If I go back to the previous version of Woocommerce, everything is fine.
As soon as I upgrade to version 9.3.3, the right-hand column disappears when I scroll up the page after it has been dynamically fixed.

Thomas