threadi

You’ll only be able to resolve this by accessing the hosting. The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

In both cases you should be able to see what the cause is in the logfile.

Now I see the icon in the code. It’s being rendered with a size of 0, which is why it’s not visible. But I can’t figure out why it has that size. There are still a lot of errors in the JavaScript console caused by the optimization plugins, which makes it hard to analyze further.

It’s interesting that switching to a different theme or deactivating all plugins doesn’t change anything. That’s unusual. Did you try both at the same time? With no plugins and a default theme like TwentyTwentyFive, it should actually look correct.

You can also find personal support here: https://jobs.wordpress.net/

I’m not sure which icons you’re referring to. As far as I can tell from the source code, there isn’t a link to delete items in your shopping cart. However, you can simply set the quantity to 0. So I’m not sure which icon you’re missing here.

However, your description sounds to me like a loading issue. In the JavaScript console, you can see errors caused by SiteGround Optimizer. I would therefore recommend disabling it for now. That way, you can rule it out as the cause.

It’s also possible that Jetpack, which you’re using, is causing the issue. It can also optimize/cache content. Disable that as well to rule it out as the cause.

It’s strange, though, that you don’t see some icons in the backend. Optimization plugins usually don’t affect that area. To resolve this, you may need to deactivate all plugins and reactivate them one by one until the problem reoccurs.

If you’re unsure because you don’t want to do this on the live site, you could test it on a project copy. If your host doesn’t offer this, you could use this plugin to help: https://ww.wp.xz.cn/plugins/wp-staging/

I just noticed I made a typo up there. I meant WordFence, of course, not WooCommerce. You may have already figured that out yourself. Their support forum is here: https://ww.wp.xz.cn/support/plugin/wordfence/

The message you mentioned refers to a different plugin, not “Health Check & Troubleshooting”. It’s this one: https://ww.wp.xz.cn/plugins/product-visibility-by-country-for-woocommerce/ – it appears to have already been disabled in the repository, but it also hasn’t been updated in over three years. If you have any questions about this, please contact their support forum: https://ww.wp.xz.cn/support/plugin/product-visibility-by-country-for-woocommerce/

When WordPress displays this message, it means a PHP error has occurred. That’s a fact, and the plugin’s support team has apparently recognized this and identified the cause. I imagine they’ll release a fix for it soon.

As a user, however, you did everything right by contacting the support team for the plugin that caused the error.

Third-party cookies could be used by external applications, such as 2FA. Since you’re currently using the one from WooCommerce, I’d recommend contacting their support forum: https://ww.wp.xz.cn/support/plugin/woocommerce/

Alternatively, you can try deactivating all plugins. That way, you’ll be running a bare-bones version of WordPress, and it shouldn’t display any messages.