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Forum: Fixing WordPress
In reply to: I selected to activate a plug in and login had fatal errorThe reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.
Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.
In both cases you should be able to see what the cause is in the logfile.
Start here: https://learn.ww.wp.xz.cn/learning-pathway/user/
Forum: Fixing WordPress
In reply to: Adding city dropdown menu in search formWhat plugin are you using to build this form? You should contact their support team with your question.
Forum: Fixing WordPress
In reply to: customers can’t reset passwordsI recommend getting in touch with WooCommerce’s support about this via https://woocommerce.com/my-account/create-a-ticket/ if you have any of their paid WooCommerce products or https://ww.wp.xz.cn/support/plugin/woocommerce/ if you do not.
Forum: Fixing WordPress
In reply to: Cannot reset password. Not getting emailBased on your question above, you’re referring to your own project. This is a standalone WordPress installation on the hosting service of your choice. It has no connection to ww.wp.xz.cn, except for downloading updates for the core, plugins, and themes. All login credentials and settings are managed within this project that you’ve installed in your hosting. Therefore, ww.wp.xz.cn cannot send you any emails regarding this.
If you’re concerned about emails from your own project, follow the steps described above.
However, if you’re actually concerned about emails from here – from the forum, such as notifications about replies to your question here . I would recommend first checking the spam folder in your inbox.
Forum: Fixing WordPress
In reply to: Cannot remove languageYou must delete all files with this structure:
Language_Code.mo
admin-Language_Code.mo
admin-network-Language_Code.mo
continents-cities-Language_Code.mo
admin-Language_Code.l10n.php
admin-network-Language_Code.l10n.php
continents-cities-Language_Code.l10n.php
Language_Code.l10n.phpFor
en_zait should be these files:en_za.mo
admin-en_za.mo
admin-network-en_za.mo
continents-cities-en_za.mo
admin-en_za.l10n.php
admin-network-en_za.l10n.php
continents-cities-en_za.l10n.php
en_za.l10n.phpIf even one of them remains, WordPress will continue to recognize it as a locally available language.
The JSON files play no role in this recognition, nor do the .po files. I would still recommend deleting them as well, since otherwise they will just sit around as unused files on your hosting server.
Source: https://github.com/WordPress/WordPress/blob/master/wp-includes/l10n.php#L1473
I recommend getting in touch with WooCommerce’s support about this via https://woocommerce.com/my-account/create-a-ticket/ if you have any of their paid WooCommerce products or https://ww.wp.xz.cn/support/plugin/woocommerce/ if you do not.
Forum: Fixing WordPress
In reply to: pages do not match template usedYes, I already described that to you above.
When editing the page, click the third icon to the left of the Save button at the top. There, you can activate the template so you can see it in the editor.
Forum: Fixing WordPress
In reply to: Website is running slowIt doesn’t necessarily have to be the hosting; it could also be an unfavorable combination of plugins or even just a single plugin.
For example, I notice that you seem to be using both Jetpack optimizations and WP Rocket. I would recommend disabling one of them.
I would also suggest testing what the page load times are like without any plugins. Try deactivating them all for testing purposes.
You can also try uploading a simple PHP file with basic text output via FTP alongside WordPress. If you can access it quickly, the issue is likely not with the hosting, but rather with the factors mentioned above.
You might also find this article interesting: https://developer.ww.wp.xz.cn/advanced-administration/performance/optimization/
Forum: Plugins
In reply to: [Health Check & Troubleshooting] health-check There is a plugins_loaded errorIts not an error, its just a notice. I already reported this to the developers via GitHub at the end of 2024. The issue was addressed a few weeks ago to resolve the report. A release with this fix is still pending.
Forum: Fixing WordPress
In reply to: pages do not match template usedI think I understand that you’re missing the layout around the content. When editing the page, click the third icon to the left of the Save button at the top. There, you can activate the template so you can see it in the editor.
Forum: Fixing WordPress
In reply to: 500 Internal Server ErrorThe reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.
Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.
In both cases you should be able to see what the cause is in the logfile.
Forum: Fixing WordPress
In reply to: Cover Block in template : choose image resolutionForum: Fixing WordPress
In reply to: Word Press members not sending registration emailsIt’s possible that your WordPress installation itself can no longer send emails; this isn’t necessarily related to the plugin. You can test this by using the “Forgot Password” feature for your own admin account. If you don’t receive an email there either, something is wrong.
There could be many reasons for this. Either your host is blocking PHP’s email function itself, or the email is being sent but rejected by the receiving server as potential spam. The latter, in turn, could also be due to incomplete domain configurations, such as a missing SPF record, which is a mandatory requirement for Gmail.
The best way to resolve this in WordPress is to set up SMTP sending via a plugin. You can find examples of SMTP plugins here: https://ww.wp.xz.cn/plugins/tags/smtp/—these will also alert you to any potential incomplete configurations in your domain settings.
Forum: Fixing WordPress
In reply to: pages do not match template usedI’m not quite sure what the question is. If you skip the templates recommended at the beginning of the page creation process, you’ll be left with a blank page. You can then insert blocks as you like or use templates later on.
Feel free to include screenshots to illustrate what you’re referring to. See: https://ww.wp.xz.cn/support/forum-user-guide/block-editor/#adding-screenshots