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  • Ok, I figured it out, you need to update Wordfence to latest version, 6.3.1. The prvious one removed the blocking option from the menu… small error ;o) but they fixed it now.

    Yep, me too, got a client locked out and can’t see how to unbock them, any help please?

    Thread Starter Tidyup

    (@tidyup)

    Ah ok, didn’t see that in FAQ, maybe I didn’t look hard enough 🙂

    Thread Starter Tidyup

    (@tidyup)

    Hi, I’ve updated to 1.0.2 and thanks for the tip on the reset retries. Be really nice to have some kind of hover help tip over each section to guide you :o)

    Glad you managed to replicate and fix this issue, great job.

    Thread Starter Tidyup

    (@tidyup)

    I thinking they have been piggybacking off the xmlrpc file to try to do something to hack in. I can mail you the log file if you give me an email address, but this should perhaps give you more to work with??? Let me know if I can do anything else.. damn those hackers 🙁

    Thread Starter Tidyup

    (@tidyup)

    Hi,

    Looking in the log files of the server, see this, might help?

    152.74.241.100 – – [11/Feb/2016:03:23:28 +0000] “POST /xmlrpc.php HTTP/1.0” 200 182 “-” “-“
    152.74.241.100 – – [11/Feb/2016:03:23:29 +0000] “POST /xmlrpc.php HTTP/1.0” 200 404 “-” “-“
    152.74.241.100 – – [11/Feb/2016:03:23:31 +0000] “POST /xmlrpc.php HTTP/1.0” 200 54972 “-” “-“
    152.74.241.100 – – [11/Feb/2016:03:23:34 +0000] “POST /xmlrpc.php HTTP/1.0” 200 54972 “-” “-“
    152.74.241.100 – – [11/Feb/2016:03:23:37 +0000] “POST /xmlrpc.php HTTP/1.0” 200 54972 “-” “-“
    152.74.241.100 – – [11/Feb/2016:03:23:40 +0000] “POST /xmlrpc.php HTTP/1.0” 200 54972 “-” “-“
    152.74.241.100 – – [11/Feb/2016:03:23:42 +0000] “POST /xmlrpc.php HTTP/1.0” 200 54972 “-” “-”

    Thread Starter Tidyup

    (@tidyup)

    Hi,

    Here’s my settings:-

    Max retries 5
    Lockout time 10080
    Max lockouts 5
    Extend lockout 240
    Reset retries 24
    Email notifiction 0

    This is what it was when it happened. I have since added Lockdown WP so the admin is harder to find for hackers. I hope you can find or replicate the issue.

    FYI, it was on this site http://dynamic-youth-support-services.com/ but tehre’s nothing too clever about it.

    Thread Starter Tidyup

    (@tidyup)

    So my first email was here:-

    21 failed login attempts and 4 lockout(s) from IP 152.74.241.100

    Last Login Attempt : 11/02/2016 03:24:28
    Last User Attempt : xxxxx
    IP has been blocked until : 02/18/2016 03:24:28

    Last one here

    76 failed login attempts and 15 lockout(s) from IP 152.74.241.100

    Last Login Attempt : 11/02/2016 03:27:14
    Last User Attempt : xxxxxx
    IP has been blocked until : 02/18/2016 03:27:14

    So some kind of bot hammering away for 3 mins or so.

    Thread Starter Tidyup

    (@tidyup)

    Oh, and I had email notifictions set to 0, so I should never have got the numerous emails anyway.

    Remco, glad you found it useful. Keep us posted on how you fix yours :o)
    Good luck

    Are you getting this? Error Message: Connection lost. Saving has been disabled until reconnected

    Do you find you can edit a page for 2 minutes and then your site and wp hangs for 5 minutes before you can do anything again? using wordpress 3 or 4? Then read on….

    Right, in order to help everyone else having issues, let me post my findings. There’s lots of stuff on the web and I found some of it useful but not all of it and there seemed no good list of lots of things to try, so here’s my list and it helped me out.

    So lets cover off some basics first… this generally is not to do with internet connections or speed etc. It could be, but I found this comment is usually a standard response to the dreaded ‘Error Message: Connection lost. Saving has been disabled until reconnected‘ message and is wrong. You need to look harder I’m afraid 🙂

    I found a series of things are worth trying, on their own or in combination.

    1) Install something like Error Log Monitor wordpress plugin, it might give you some insight into the issue. IT won’t fix it, but you might see something useful.

    2) Find a plugin to turn off auto save, I used WP-CMS Post Control as it allowed me to just turn off that one thing, which is all I wanted to do. Might not help, but it may do so.

    3) Ask you ISP who hosts the site to check into ModSecurity and see if this is an issue. I found mine was causing issues with the firewall and getting me blocked. (ModSecurity a live intrusion detection system where there are certain rules for checking the vulnerable scripts or malicious files uploaded in the sites. Hence if the rule matches, it will block your ip automatically in mod_security.) You will need your ISP to do this.

    4) Ensure your IP is not blocked by your ISP – I found that my shared server was having too many connections and I was getting blocked. THis meant I could do maybe 5 mins of work and then got blocked, I was unblocked automatically in 10min but then blocked again in 5… very annoying! As it stands, my ISP have a way of letting me unblock myself, so I ended up unblocking myself every 5 mins via a control panel. Most ISP should have teh same facility, and even if you don’t have a fixed IP, you can at least unblock yourself to work.

    5) You can try the uninstall all plugs and themes suggestions… persoanlly i don’t think these are the issue. Sure, uninstall everything if you like, but I would try 1-4 first. I found this answer to be a bit of a misdirection myself, but I note it, as it might help some.

    So, what is the real cause… still an unknown really. I spent 3 hours chatting to my very helpful ISP (dataflame) and came to this conclusion. There seems to be something odd with WP and how many connections it wants to hold to a database. I noted anywhere from 5-10 and all i had was 2 windows open editing and copying a page. Infact it seems like at times it just wants to keep adding to those connections as time goes on. I watched it grow in connections and the same amount of windows were open, maybe it was just me but it was doing something odd.

    Anyway, I resolved it, and I got the work I needed to done! A pain to figure it out though.

    CONCLUSION… try my points 1-4, but if you get this error you will inevitably need ISP help to keep reseting your IP.

    Is it just new WP, no, I have sites in v3 and v4 and never had any issues, and now i do. So you can’t rule out some OS change on the servers as an issue also as why hadn’t it happened before. That said, you google that issue and it’s been around since 2011!

    Whatever it is, it’s fricking annoying, causes big issue and isn’t easily sorted without some detective work. Good luck and I hope you find this useful. If people find other tips please post.

    I get this issue and there nothing wrong with my ISP, I have checked and spoken to them and monitoered it. I can browse the web fine, I can ping site fine, I can traceroute fine… but wp still stalls and hangs every 5 minutes – I can even access site via a proxy fine so there’s something odd with it somewhere! It also happens on the very latest version of WP. Oddly enough, I have v 3.x and 4.2.2 running on same server and they both hang at same time, so my thinking is veering toward server issues.

    Thread Starter Tidyup

    (@tidyup)

    Thanks, it seemed to be an issue with Nextgen, they released a newer version since I posted that fixed this.

Viewing 13 replies - 1 through 13 (of 13 total)