timbad2
Forum Replies Created
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Forum: Plugins
In reply to: [Auto Coupons for WooCommerce] Keeps changing quantity to 3Hi, apologies, but I have further issues with payments not processing properly and not being able to save changes to the checkout page.
As I understand it, all the theme builder does is kind of a “wrapper” around the WooCommerce checkout: the checkout fields are provided by WooCommerce and the theme builder simply makes it look pretty and allows me to add other elements like explanatory text around it, should I wish to do so.
My theme provider investigated the issue and found that Auto Coupons has some kind of compatibility issue which prevents the editing and saving of the checkout: if they disable the Auto Coupons plugin, then they can edit and save without issue.
Would you be able to take another look?
Forum: Plugins
In reply to: [Auto Coupons for WooCommerce] Keeps changing quantity to 3Hi again, the fix appears to have worked, in that the number of items in the basket now correctly shows 2, when I use the applicable + or – button.
However, if I click the red cross next to the item(s), it no longer removes them entirely from the cart. Instead, it appears to refresh briefly, but nothing else happens.
Forum: Plugins
In reply to: [Auto Coupons for WooCommerce] Keeps changing quantity to 3Apologies, scratch that: it just turned up – installing now.
Forum: Plugins
In reply to: [Auto Coupons for WooCommerce] Keeps changing quantity to 3Still nothing, I’m afraid.
How quickly does it usually show up?
Forum: Plugins
In reply to: [Auto Coupons for WooCommerce] Keeps changing quantity to 3Sorry, I’m still not seeing a new version.
I just updated to a new WooCommerce version, to it is detecting new releases.
Forum: Plugins
In reply to: [Auto Coupons for WooCommerce] Keeps changing quantity to 3Hi,
Thanks for the update, but I haven’t seen the 3.0.34 release yet, and the plugin is still on 3.0.33 on my website.
When do you think the fix will be available, please?
Forum: Plugins
In reply to: [Auto Coupons for WooCommerce] Keeps changing quantity to 3Hi, I logged it with WooCommerce support, and while they are still investigating, they haven’t found anything else that is conflicting here, despite deactivating and reactivating themes, plugins, etc on my staging site.
One thing we have seen is that the update to the cart appears to happen when a second refresh occurs: I’m in the basket and it shows 1 item, I then click the + icon and then Update basket. It refreshes once and initially displays 2 items, but then it refreshes again, and that’s when 3 items are shown.
Interestingly, when clicking the buy button on the sales page, it takes me through to the basket with a URL appended with the item it’s adding: …/basket/?add-to-cart=9030842 and it’s when I’m on this page that the second refresh causes the cart to add another product.
If I click the View Basket button first, it takes me to the basket without the ?add-to-cart part on the URL: if I then add an item, it successfully displays 2, and only 2 items.
Would you please take another look and let me know if this gives you anymore clues and/or if it may perhaps be something to do with the refresh/page reload you mentioned in your previous reply?
Forum: Plugins
In reply to: [Auto Coupons for WooCommerce] Keeps changing quantity to 3Thanks for letting me know.
FYI, I’ve logged a support ticket with WooCommerce, and will see what they say.
I would like to know the answer to this too.
I tried to set up the automatic WooCommerce tax rates extension, but CURCY – Multi-Currency doesn’t seem to communicate with it, or use any of the built-in settings.
Would you please let us know if there is a solution to this with your plugin?
Forum: Plugins
In reply to: [Easy Updates Manager] Automatic theme updates fail but says successHi,
I just noticed that this issue has been marked as resolved, but the error has not been fixed.Would you please let me know what can be done to fix it, please?
Regards,
TimForum: Plugins
In reply to: [Easy Updates Manager] Automatic theme updates fail but says successHi,
I was wondering if you ever heard back from the developer on this issue?
Regards,
TimForum: Plugins
In reply to: [Easy Updates Manager] Automatic theme updates fail but says successHi,
I talked to my theme provider and my web hosting provider and there is nothing wrong with the theme.I can manually update the theme at any time, it is only when Easy Updates Manager tries an automatic update (including if I press the Force Automatic Updates button) that I get the error message “[fs_unavailable] Could not access file system”.
I receive a notification email from EUM saying it was successful but it still shows the error message and nothing appears in the log either.Would you please investigate further in order to fix it?
Regards,
TimForum: Plugins
In reply to: [Easy Updates Manager] Automatic theme updates fail but says successHi,
That’s ok, thanks for getting back to me.I understand that premium plugins may need a special procedure.
However, I have a number of plugins from the same company that produces Thrive Theme Builder and they are all updated correctly by Easy Updates Manager.
What can be done to fix the theme update please?
Regards,
TimForum: Plugins
In reply to: [Revision Manager TMC] Thrive ArchitectWill do.
Thanks for letting me know.
Forum: Plugins
In reply to: [Easy Updates Manager] Conflict with Hubspot pluginHi,
Thanks for your reply, but unfortunately I don’t have access to Hubspot support.
I’m guessing you could reach out to them via their sales team or the website?
Regards,
Tim