Timileyin Olabajo

Thanks Stefano for the detailed report and for contributing.

This fix will be included in the next update so it doesn’t get overwritten.

Hi xaviertanos,

I can’t access the checkout page, cause there are no products on your website to simulate the checkout experience

Some of your WordPress debug settings are set to true. For a live site, they should all be set to false. From your screenshot, several debug options are enabled — you need to disable them.

As per our guidelines, with the Free version, we can only assist with general issues related to our plugin. If you’d like direct help, consider upgrading to our PRO version for access to support tickets, where we can log in and resolve any website-specific issues like yours.

We’ve just released v2.0.8, which should resolve the issue you encountered. Kindly update to the latest version and let us know if the problem persists.

Also, we noticed that your current configuration has:
define(‘WP_DEBUG_DISPLAY’, true);

We recommend turning this off in a live environment, as it may show warnings or notices that don’t affect actual functionality.

You can do this by updating the line to:
define(‘WP_DEBUG_DISPLAY’, false);

This will prevent unnecessary messages from displaying on your site.

Hi Xavier,

We’ll push an update to fix this in a couple of hours.

The issue seems to be from your current page builder; it’s adding extra HTML like <p> tags to the checkout shortcode, which can break the page.

Please delete the current checkout page, create a new one using the default WordPress editor, and add the [woocommerce_checkout] shortcode directly. That should fix it.

Try that out and let me know if it works.

• This reply was modified 10 months, 4 weeks ago by Timileyin Olabajo.

Our plugin doesn’t interface with the “Place Order” button on Woocommerce checkout at all. Please try troubleshooting, by activating and deactivating other plugins.

To confirm this you can deactivate other plugins related to Woocommerce checkout and just leave Direct Payments for Woocommerce, you should notice the buttons will be gone.

If you’d like more direct help, consider upgrading to our PRO version for access to support tickets, where we can log in and resolve any issues.

Looking forward to helping you further!