Thanks Kat – have done that.
Hope it’s done right. Now the button has changed just to support from enable, which prompts an email so I’ve emailed you as well.
fyi we’re getting the error in the dashboard:
BackUpWordPress detected issues with your last backup.
No valid archive method found.
Thanks for your help.
Thanks Kat – how do we enable support from dashboard for you to access for troubleshooting? Never had to do before and can’t locate.
Suspected size is the issue – need to check the cause of 7GB still.
Thanks
Tim
amazing – thank for prompt help Richard.
Thanks Richard – done.
Are you able to say rough ETA?