Hey Steven,
Thanks for the response, but they/he are not responding on their business site either.
:/
I also did a plugin conflict test to see if anything was conflicting with the Woocommerce Subscription plugin (turned off all the plugins, etc.). Still didn’t work.
I am pretty sure a piece of code needs to be placed into the AutomatorWP plugin to make woocommerce subscription products when purchased to trigger an automation.