tintacora

Hi 😉 Thank you for the answer. It has happened in two products, the one I addressed in the previous message, and in this one: https://www.urzelai.com/producto/plumifero-jott-hombre-oliv/. And it happens some times. We have done some tests buying the same product, and everything goes fine. It has happened just two times. Besides this, we have just updated the Woocommerce plugin from 4.7.0 to 4.7.1, and WordPress to its latest version. Here is the status:

### WordPress Environment ###

WordPress address (URL): https://www.urzelai.com
Site address (URL): https://www.urzelai.com
WC Version: 4.7.1
REST API Version: ✔ 4.7.1
WC Blocks Version: ✔ 3.6.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.6.3
Log Directory Writable: ✔
WP Version: 5.5.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.24
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1g-fips

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.7.1
WC Database Prefix: wpwd_
Tamaño total de la base de datos: 59.13MB
Tamaño de los datos de la base de datos: 44.18MB
Tamaño del índice de la base de datos: 14.95MB
wpwd_woocommerce_sessions: Datos: 0.21MB + Índice: 0.01MB + Motor MyISAM
wpwd_woocommerce_api_keys: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
wpwd_woocommerce_attribute_taxonomies: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_woocommerce_downloadable_product_permissions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_woocommerce_order_items: Datos: 0.25MB + Índice: 0.15MB + Motor MyISAM
wpwd_woocommerce_order_itemmeta: Datos: 2.00MB + Índice: 1.35MB + Motor MyISAM
wpwd_woocommerce_tax_rates: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
wpwd_woocommerce_tax_rate_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_woocommerce_shipping_zones: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_woocommerce_shipping_zone_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_woocommerce_shipping_zone_methods: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_woocommerce_payment_tokens: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_woocommerce_payment_tokenmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_woocommerce_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_actionscheduler_actions: Datos: 1.17MB + Índice: 0.28MB + Motor MyISAM
wpwd_actionscheduler_claims: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_actionscheduler_groups: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
wpwd_actionscheduler_logs: Datos: 0.59MB + Índice: 0.41MB + Motor MyISAM
wpwd_adtribes_my_conversions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpwd_amwscp_amazon_accounts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_amwscp_amazon_feeds: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_amwscp_amazon_templates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_amwscp_feeds: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_amwscp_feed_product_record: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_amwscp_orders: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_amwscp_template_values: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_atum_order_itemmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_atum_order_items: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_atum_product_data: Datos: 0.09MB + Índice: 0.15MB + Motor MyISAM
wpwd_berocket_termmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_commentmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_comments: Datos: 0.97MB + Índice: 0.34MB + Motor MyISAM
wpwd_imgoptimizations: Datos: 0.72MB + Índice: 0.06MB + Motor MyISAM
wpwd_imgoptimizeractions: Datos: 1.87MB + Índice: 0.56MB + Motor MyISAM
wpwd_links: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_ms_snippets: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_options: Datos: 3.54MB + Índice: 0.18MB + Motor MyISAM
wpwd_pmxe_exports: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_pmxe_google_cats: Datos: 0.26MB + Índice: 0.05MB + Motor MyISAM
wpwd_pmxe_posts: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_pmxe_templates: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_pmxi_files: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_pmxi_history: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_pmxi_images: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM
wpwd_pmxi_imports: Datos: 0.02MB + Índice: 0.00MB + Motor MyISAM
wpwd_pmxi_posts: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_pmxi_templates: Datos: 0.04MB + Índice: 0.00MB + Motor MyISAM
wpwd_postmeta: Datos: 24.27MB + Índice: 7.75MB + Motor MyISAM
wpwd_posts: Datos: 2.68MB + Índice: 0.65MB + Motor MyISAM
wpwd_pum_subscribers: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_css: Datos: 0.09MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_css_bkp: Datos: 0.09MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_layer_animations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_layer_animations_bkp: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_navigations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_navigations_bkp: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_sliders: Datos: 0.03MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_sliders_bkp: Datos: 0.05MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_slides: Datos: 0.17MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_slides_bkp: Datos: 0.26MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_static_slides: Datos: 0.01MB + Índice: 0.00MB + Motor MyISAM
wpwd_revslider_static_slides_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor MyISAM
wpwd_smush_dir_images: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpwd_snippets: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_stock_log: Datos: 0.08MB + Índice: 0.05MB + Motor MyISAM
wpwd_termmeta: Datos: 0.11MB + Índice: 0.09MB + Motor MyISAM
wpwd_terms: Datos: 0.03MB + Índice: 0.05MB + Motor MyISAM
wpwd_term_relationships: Datos: 0.37MB + Índice: 0.68MB + Motor MyISAM
wpwd_term_taxonomy: Datos: 0.03MB + Índice: 0.04MB + Motor MyISAM
wpwd_tinvwl_analytics: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
wpwd_tinvwl_items: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_tinvwl_lists: Datos: 0.01MB + Índice: 0.00MB + Motor MyISAM
wpwd_tm_taskmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_tm_tasks: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_usermeta: Datos: 1.21MB + Índice: 0.54MB + Motor MyISAM
wpwd_users: Datos: 0.05MB + Índice: 0.07MB + Motor MyISAM
wpwd_vtprd_lifetime_limits_purchaser: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpwd_vtprd_lifetime_limits_purchaser_logid_rule: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpwd_vtprd_lifetime_limits_purchaser_rule: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpwd_vtprd_purchase_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_vtprd_purchase_log_product: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_vtprd_purchase_log_product_rule: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_vtprd_transient_cart_data: Datos: 0.57MB + Índice: 0.03MB + Motor MyISAM
wpwd_wc_admin_notes: Datos: 0.01MB + Índice: 0.00MB + Motor MyISAM
wpwd_wc_admin_note_actions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_wc_category_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_wc_customer_lookup: Datos: 0.08MB + Índice: 0.07MB + Motor MyISAM
wpwd_wc_download_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_wc_order_coupon_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_wc_order_product_lookup: Datos: 0.12MB + Índice: 0.09MB + Motor MyISAM
wpwd_wc_order_stats: Datos: 0.07MB + Índice: 0.05MB + Motor MyISAM
wpwd_wc_order_tax_lookup: Datos: 0.04MB + Índice: 0.05MB + Motor MyISAM
wpwd_wc_product_meta_lookup: Datos: 0.40MB + Índice: 0.42MB + Motor MyISAM
wpwd_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_wc_tax_rate_classes: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
wpwd_wc_webhooks: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpwd_wdp_orders: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wpwd_wdp_order_items: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wpwd_wdp_rules: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpwd_wow_fbtnp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_wpmailsmtp_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_wpvivid_scan_result: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_wpvivid_unused_uploads_files: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpwd_yoast_indexable: Datos: 1.05MB + Índice: 0.31MB + Motor MyISAM
wpwd_yoast_indexable_hierarchy: Datos: 0.02MB + Índice: 0.05MB + Motor MyISAM
wpwd_yoast_migrations: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
wpwd_yoast_primary_term: Datos: 0.01MB + Índice: 0.02MB + Motor MyISAM
wpwd_yoast_seo_links: Datos: 0.04MB + Índice: 0.01MB + Motor MyISAM
wpwd_yoast_seo_meta: Datos: 0.07MB + Índice: 0.07MB + Motor MyISAM

### Post Type Counts ###

acf-field-group: 1
attachment: 1639
br_filters_group: 1
br_product_filter: 4
chart: 6
ct_afc: 1
custom_css: 2
customize_changeset: 1
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
mc4wp-form: 1
nav_menu_item: 105
oembed_cache: 3
page: 23
popup: 1
popup_theme: 6
portfolio: 15
post: 5
product: 248
product_variation: 4587
product-feed: 1
pwbf_deal: 1
pwbf_event: 1
seedprod: 2
shop_order: 1603
shop_order_refund: 104
spucpt: 4
user_request: 2
vtprd-rule: 11
wobd-badge-designer: 1
wpcf7_contact_form: 4
wppopups: 7
yith-wcbm-badge: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (40) ###

Advanced Floating Content: por Code Tides – 1.2.0
Akismet Anti-Spam: por Automattic – 4.1.7
Autoptimize: por Frank Goossens (futtta) – 2.7.8
Gerente de alimentación de productos de WooCommerce: por RexTheme – 6.1.2 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
Click to Chat: por HoliThemes – 3.1
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: por SeedProd – 6.0.9.0
Contact Form 7: por Takayuki Miyoshi – 5.3
Enhanced E-commerce for Woocommerce store: por Tatvic – 2.3.6.1 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
Enhanced Media Library PRO: por wpUXsolutions – 2.8.1
Featured Images in RSS for Mailchimp & More: por 5 Star Plugins – 1.5.7
Header and Footer Scripts: por Digital Liberation – 2.2.1
HookMeUp – Additional Content for WooCommerce: por GetBowtied – 1.3.1 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
WPBakery Page Builder: por Michael M - WPBakery.com – 6.2.0
MC4WP: Mailchimp for WordPress: por ibericode – 4.8.1
Official Facebook Pixel: por Facebook – 2.2.1
VarkTech Pricing Deals for WooCommerce: por Vark – 2.0.2.01 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
VarkTech Pricing Deals PRO for WooCommerce: por VarkTech – 2.0.2.01 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
Product CSV Import Export (BASIC): por WebToffee – 1.8.4 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
Redsys WooCommerce: por Redsys – 3.0.1 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
Search By SKU - for Woocommerce: por Unroll Digital – 0.7.1 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
Shopkeeper Extender: por GetBowtied – 1.6.6
TI WooCommerce Wishlist: por TemplateInvaders – 1.22.0
User Menus: por Code Atlantic – 1.2.4
User Menus: por Code Atlantic – 1.2.4
Advanced Order Export For WooCommerce: por AlgolPlus – 3.1.6 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
WP Sheet Editor - WooCommerce Products (Premium): por WP Sheet Editor – 1.5.8 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
WOOATM - WooCommerce Accordions & Tabs Manager: por Magnigenie – 1.4 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
WooSwatches - Woocommerce Color or Image Variation Swatches: por woomatrix – 2.8.7 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
WooCommerce PayPal Checkout Gateway: por WooCommerce – 2.1.1
WooCommerce Shipping & Tax: por Automattic – 1.25.3 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
WooCommerce Stock Manager: por StoreApps – 2.5.3
WooCommerce: por Automattic – 4.7.1
Yoast SEO: por Equipo Yoast – 15.3
WP Crontrol: por John Blackbourn & crontributors – 1.8.5
WP Popups Lite: por timersys – 2.1
WP Rocket: por WP Media – 3.5.5.1
Smush: por WPMU DEV – 3.7.3
WPvivid Backup Plugin: por WPvivid Team – 0.9.46
YITH WooCommerce Badge Management Premium: por YITH – 1.4.6
YITH WooCommerce Order Tracking Premium: por YITH – 1.6.9

### Inactive Plugins (7) ###

Cookie Notice: por dFactory – 1.3.2
Join.chat: por Creame – 4.1.2
Product Feed ELITE for WooCommerce: por AdTribes.io – 1.3.5 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
Slider Revolution: por ThemePunch – 6.1.3
WP Mail SMTP: por WPForms – 2.5.1
WP Sheet Editor - WooCommerce Products: por WP Sheet Editor – 1.5.8 – Versión instalada no está probada con la versión activa de WooCommerce 4.7.1
WP Social Chat: por QuadLayers – 4.7.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #7 - /tienda/
Carrito: #8 - /carrito/
Finalizar compra: #9 - /finalizar-compra/
Mi cuenta: #10 - /mi-cuenta/
Términos y condiciones: #20 - /condiciones-de-venta/

### Theme ###

Name: Shopkeeper Child
Version: 1.0
Author URL: http:%20//www.getbowtied.com/
Child Theme: ✔
Parent Theme Name: Shopkeeper
Parent Theme Version: 2.9.26
Parent Theme Author URL: https://www.getbowtied.com/
WooCommerce Support: ✔

### Templates ###

Overrides: shopkeeper/woocommerce/archive-product.php
shopkeeper/woocommerce/checkout/form-coupon.php
shopkeeper/woocommerce/checkout/form-login.php
shopkeeper/woocommerce/content-product.php
shopkeeper/woocommerce/content-single-product.php
shopkeeper/woocommerce/global/quantity-input.php
shopkeeper/woocommerce/global/sidebar.php
shopkeeper/woocommerce/global/wrapper-end.php
shopkeeper/woocommerce/global/wrapper-start.php
shopkeeper/woocommerce/myaccount/form-login.php
shopkeeper/woocommerce/single-product/add-to-cart/simple.php
shopkeeper/woocommerce/single-product/product-image.php
shopkeeper/woocommerce/single-product/product-thumbnails.php
shopkeeper/woocommerce/single-product/tabs/tabs.php
shopkeeper/woocommerce/single-product.php

### Plantillas de TI WooCommerce Wishlist ###

Anulaciones: –

### Action Scheduler ###

Completo: 3.457
Oldest: 2020-11-11 13:11:32 +0100
Newest: 2020-11-26 10:34:27 +0100

Pendiente: 1
Oldest: 2020-11-26 10:41:34 +0100
Newest: 2020-11-26 10:41:34 +0100