tiznar

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  • Forum: Plugins
    In reply to: [Two Factor Authentication] Unable to login with non-admin users
    Thread Starter tiznar

    (@tiznar)

    7 years, 5 months ago

    Yikes! You are absolutely right. The actual problem was that the usernames had a preceding space, and I didn’t notice that because they (and the passwords) were auto-inserted by my browser. It was when I inspected, in the browser console, the data sent in the POST request for logging in that I noticed that the username was preceded by a “+” (i.e one of the escaped versions of a single space, another one being “%20”). Arghhhh! All this pain for the sake of a single space?! Unbelievable.

    So thanks a lot for helping me to troubleshoot this to the very end! I’ll definitely leave a review on your plugin about the awesome support you give for this plugin. Cheers mate!

    PS: Feel free to mark this thread as resolved now.

    Forum: Plugins
    In reply to: [Two Factor Authentication] Unable to login with non-admin users
    Thread Starter tiznar

    (@tiznar)

    7 years, 5 months ago

    I don’t appear to have any add-ons installed, and even when I used the “Restart with Add-ons Disabled” option of Firefox, the problem still didn’t go away. Can you try it out to see if you can replicate this problem on Firefox Quantum version 64.0? Thanks.

    Forum: Plugins
    In reply to: [Two Factor Authentication] Unable to login with non-admin users
    Thread Starter tiznar

    (@tiznar)

    7 years, 5 months ago

    UPDATE: I think the problem is specific to Firefox, ’cause I just tried to log in right now using Chrome and Safari and they both showed me the input field for the OTP. Any tips?

    Forum: Plugins
    In reply to: [Two Factor Authentication] Unable to login with non-admin users
    Thread Starter tiznar

    (@tiznar)

    7 years, 5 months ago

    Sorry for the delayed response.

    Also, I’m sorry but I won’t be able to share my private keys or usernames with you. All I can say is that after running the query, all the erring accounts had:
    – tfa_algorithm_type: totp
    – tfa_enabled_tfa: 1

    And those are the same values displayed for the account for which log in works fine. Very strange.

    And no, I don’t see any other JavaScript errors in the console when I try to log in. So what else do you think could be the problem?

    Forum: Plugins
    In reply to: [Two Factor Authentication] Unable to login with non-admin users
    Thread Starter tiznar

    (@tiznar)

    7 years, 5 months ago

    No, I can’t log in at all. The error message that appears at the top of the page is:
    Error: The one-time password (TFA code) you entered was incorrect.

    So it doesn’t ask me for my TFA and doesn’t log me in.

Viewing 5 replies - 1 through 5 (of 5 total)