MCD Diseño Web
Forum Replies Created
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Forum: Plugins
In reply to: [reCaptcha by BestWebSoft] Fatal Error reported from WordPress reCaptchaAcabo de actualizar a la última versión 1.8.2 del plugin y mi sitio quedó bloqueado. El error indica que falta el archivo
forminator.php, como se muestra en el registro del servidor:[11-Jul-2025 23:40:44 UTC] PHP Fatal error: Uncaught Error: Failed opening required ‘ /wp-content/plugins/google-captcha/includes/forminator.php’
Solución temporal mientras los desarrolladores corrigen el problema:
- Accede a tu servidor vía FTP/cPanel.
- Navega a:
wp-content/plugins/google-captcha/includes/ - Haz una copia del archivo
forms.php - Renombra la copia como
forminator.php - Sube este nuevo archivo a la misma carpeta.
Esto permitirá iniciar sesión normalmente hasta que se publique una actualización corregida.
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After updating to the latest version 1.8.2 of the plugin, my site became inaccessible. The error indicates that the
forminator.phpfile is missing, as shown in the server log:[11-Jul-2025 23:40:44 UTC] PHP Fatal error: Uncaught Error: Failed opening required ‘ /wp-content/plugins/google-captcha/includes/forminator.php’
Temporary workaround while developers fix the issue:
- Access your server via FTP/cPanel.
- Navigate to:
wp-content/plugins/google-captcha/includes/ - Make a copy of
forms.php - Rename the copy to
forminator.php - Upload this new file to the same directory.
This will restore login functionality until a patched update is released.
- This reply was modified 11 months ago by MCD Diseño Web.
- This reply was modified 11 months ago by MCD Diseño Web.
Thank you for your response and for the explanation. I understand Optimole’s policy, although in my particular case, it feels somewhat restrictive, as the previous account was deactivated a year ago due to personal reasons.
Since there is no option to continue with the free plan, I have decided to opt for an alternative solution for image optimization on my website. I appreciate the support provided, and I consider this matter closed.
Thank you once again for your time and consideration.
Unfair Policy Impacting Reconnection of Website to New Optimole Account
Hello everyone,
I wanted to share my experience with Optimole’s support regarding an issue I’ve encountered. I recently reconnected my website, miguelcarrerasdutra.com, to Optimole after a long period of inactivity. I created a new Optimole account for my website, as I had previously deactivated my website and deleted my old Optimole account for personal reasons.
However, when I attempted to connect my new account to my website, I was told that because my domain was previously associated with an old Optimole account (which was deactivated), I would need to upgrade to a premium plan in order to reconnect my site. This seems completely unreasonable, given that my new account and site are entirely independent of the old account.
The policy of requiring a premium plan for reactivation is not only inconvenient but also unfair. As a legitimate website owner who is trying to use Optimole’s service on a fresh account with a legitimate, active site, I don’t understand why I should be forced into paying for a plan just to reconnect my website.
I would like to ask if anyone else has encountered this situation, and if so, how they have dealt with it. Has anyone been able to resolve this issue without having to upgrade to a premium plan?
I hope the Optimole team can reconsider their policy, as it seems to be an unnecessary hurdle for users like me who are trying to use the service responsibly and within the free plan limits.
Thank you for reading, and I appreciate any feedback or advice from the community!
Best regards,
Miguel Carreras Dutra
miguelcarrerasdutra.comIt has been quite a while since I contacted Optimole support and I still don’t have a solution. I’m still unable to connect the WordPress plugin to my free Optimole account. I’ve sent a new message to support via their contact form, but I haven’t received a response. Has anyone else experienced this issue? Have you managed to resolve it in any way?