tmade
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Forum: Plugins
In reply to: [PW WooCommerce Gift Cards] How can I avoid Fraud / Charge Back@technypath yes we always provide both the order details of the gift card, the order it was used on, all peoples details, proof of delivery, etc.
the response we always get is PayPal was unable to protect the seller (us) and that they will try to resolve it with the buyers banking institution instead. So far we have only been successful in getting back money from one case. For now we have stopped selling gift cards online until we can workout a way to avoid this.From what I read online the gift card is considered a virtual product which PayPal doesn’t offer protection for. (Unless I’m misunderstanding it)
Forum: Plugins
In reply to: [PW WooCommerce Gift Cards] How can I avoid Fraud / Charge BackThanks for the reply.
We use PayPal plugin for our payments. I did some searching and it seems that PayPal does not protect purchases of virtual products which is unfortunate. For now I think we will stop selling gift cards until we can work out a way to be protected.Thanks, I was using category on facebook rather than product_type.
Is it possible to get the top category rather than the parent?
E.g I have a category called Basketball
It has some child categories e.g.
Basketball > Signed Basketball
Basketbball > Shop by Player > Kobe Bryant
For the later, i want the category to be Basketball not Shop by Player. The only way I can see is to change the parent category setting in each category on the woocommerce side which will be quite time consuming. I thought about using category full path and filtering on facebook set to contains “Basketball” but I get a 503 error whenever i try to use category full path.