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  • Thread Starter tom82p

    (@tom82p)

    Hey guys,
    So after hours spent by a specialist, it turns out my google ad accounts was not fully set up + jetpack issue + conflicts with some google accounts set up under different emails, which in spite of cleaning that up were not working.
    Probably 15 hours total to work that out.
    It was a pain, I am not sure what I learnt from it, and what I can share with you to be helpful but hey it is working.

    Thanks for your help !
    Tom

    Thread Starter tom82p

    (@tom82p)

    Hi @lovingbro ,
    Thanks for your help. I am still struggling with it.
    My communication agency has been removing firewall and installing jetback. I did try incognito mode, I did try the whole list you sent me.
    No success.

    This is the logs I have

    On this page wp-admin/admin.php?page=wc-status this is what I have

    ### Google for WooCommerce ###

    Products API Pull: ❌ Disabled

    Products MC Push: ❌ Disabled

    Coupons API Pull: ❌ Disabled

    Coupons MC Push: ❌ Disabled

    Shipping API Pull: ❌ Disabled

    Shipping MC Push: ❌ Disabled

    Settings API Pull: ❌ Disabled

    Settings MC Push: ❌ Disabled


    On this page (wp-admin/admin.php?page=connection-test-admin-page), out of despair, I added the account connection, MC connection and Google Ads manually; by the way existing Google Ads account id was not recognised but by leaving it blank it did create another Google Ads sub-account which is being recognised.

    All is good EXCEPT WPCOM REST API status which still show an error.
    This is by the way contradictory to the previous log page


    Any idea on what to do ?

    Thanks !

    • This reply was modified 7 months, 2 weeks ago by tom82p.
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