tottaz

I had an issue with the laptop – here is the full message.

We have two admins, one of the admin set up the Google Site Kit and it works fine all the data flows nicely when the other admin logins to their admin area Google Site Kit gives an error. 

The error is Data problem in Analytics - Site Kit can not reach relevant data from Analytics - and it says that the admin has to re-authenticate with Google, the admin follows the instructions connects to Google Site Kit we sign-in - return back to the admin page - with the same results. The other admin has no problems.

I have disabled and enabled the plugin - the same result
I have deleted the plugin, cleaned the database - reinstalled and activate the plugin - still the same issue for the admin, the other admin has no issues.

Not sure what I should try next, anything to reset on the Google site?

The admin that has the problem, has two Google account and only one is connected with Google Analytics. Could this be the problem that the admin tries to connect with the wrong Google account?

The other admin is in another country, so I have not been able to verify the last question as it came to me know when I wrote this.

@danieliser – Ticket submitted

@danieliser unfortunately we have switched off the plugin temporarily till we figure out what the issue is, so I can not show how it looks – the popup is used on our home page to ask visitors to take an action – http://www.greenpeace.org/usa/

The popup uses the Advanced Custom Fields pro to display 5 fields, Action image, Action title, Action subtitle, Action button text, Action button url. We also choose to not show content editor in Advanced Custom Fields. This works fine.

When we open Popup maker, we add a new popup and fill in the fields that we created in Advanced Custom Fields, we then publish the popup and test. When we test it the popup is displayed, none of the fields are rendered in the popup.

We tested the Popup Maker without Advanced Custom Fields and it worked fine when we added content with content editor to create a popup, then it rendered the popup.

So the issue is with the fields from Advanced Custom Fields that is not rendered with Popup Maker.

If needed we can connect over Skype or some other means and I can show you on our staging server.

It did not work with the HTTP Headers did not tell me.

It start happen more frequent – on a daily basis – the only thing that helps is to restart. You mentioning the db, would it be worthwhile to investigate the mysql log?

So this ‘something’ could it be a theme or a plugin, if that is the case is it all about elimination to see what happen.

I do run the hyperdb plugin on a replicated mysql db, I will start there and see how it goes.

Only got time to check this out today, Thanks for the hint on the server settings. I found out that I had define( ‘FORCE_SSL_ADMIN’, true ); in the wp-config.php file – this was set by a plugin I had installed. When changed it to define( ‘FORCE_SSL_ADMIN’, false ); I could set everything up as I had envision.

I have also installed the plugin from CloudFLare, as I only have a full SSL on one domain, and the others are using flexible SSL.

Thank You again!