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Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Card Number is Incomplete
Thread Starter tribepubdevteam
(@tribepubdevteam)

10 months, 1 week ago
In Live Mode, two separate payment forms are being displayed on the page. When entering card details, it shows the error:

“Card Number is Incomplete”

This happens even when a valid card number is entered.

https://prnt.sc/tD9gp_WSSSWi
- This reply was modified 10 months, 1 week ago by tribepubdevteam.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Card Number is Incomplete

Thread Starter tribepubdevteam
(@tribepubdevteam)

10 months, 1 week ago

Hey, thanks for replying! Just checking – would reconnecting Stripe on the live site help resolve the issue?

Forum: Plugins
In reply to: [NSFW] [Payment Plugins for Stripe WooCommerce] Clarification Needed on Stripe Phone Field Error

Thread Starter tribepubdevteam
(@tribepubdevteam)

10 months, 3 weeks ago

Hi,

Apologies for the confusion — that was a typo on our end. We are indeed using your plugin, Payment Plugins for Stripe WooCommerce.

Thank you for pointing out the issue with the billing phone field. We’ll update the field to be required so the value gets passed to Stripe correctly.

Appreciate your support!

Viewing 3 replies - 1 through 3 (of 3 total)