troytroy
Forum Replies Created
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Just jumping in, same issue. Updated PayPal version 2.9.1 as well. But my default currency is AUD and it’s affecting international customers. Wasn’t aware of the issue initially as people had been reverting to paying with credit card using stripe. Was just made aware when a customer reached out and told me the issue.
Downgrading to Paypal 2.9.0 seemed to have fixed the issue. Disabled updates for the time being on this plugin.
thanks!
Forum: Themes and Templates
In reply to: [Storefront] Tax not applied correctlyOh! sorry, yeh it’s not a storefront theme issue. I must’ve followed a wrong link on my way to posting here! I’ll repost over in the woocommerce forum.
thanks!
Forum: Themes and Templates
In reply to: [Storefront] Tax not applied correctlyJust an update after doing further digging – It appears as though GST is only being applied geographically everywhere if the product is for an event signing (where the “shipping” is the free pick-up category) regardless of where the customer lives or where I hold that event (the upcoming event is in the US so I don’t charge GST).
If I do a normal shipped product, the GST only applies to Australia and doesn’t apply anywhere else. Could it be that the free pick-up “shipping” category is defaulting all orders to my shop location in Australia and ignoring the shipping address that the user inputs?
/edit – I tested changing the “Calculate tax based on” field from Customer shipping address to Customer billing address. Thinking potentially, it was ignoring the shipping address the customer input as it was ‘free pick-up’, but it’s still adding GST.
- This reply was modified 1 year, 10 months ago by troytroy.