tsines

Thank you for your response. Please see read my message again. I am using the Qi theme on both sites. I have Qode Essential Addons and Qi Addons for Elementor, and Elementor installed on both. I am the designer / author of both sites; https://artchive.io correctly shows the “Import” feature for Qode Essential Addons; but that button is missing at the install at https://scale.la.

I have completely deleted WordPress and corresponding PHP databases, then reinstalled, and made sure that my SQL and PHP were beyond the requirements, I also modified my php.ini.

I then installed all of the above plugins, activated them, and then installed and activated the Qi Theme. Each time the Import Content feature is missing.

I should note I am using the “Managed Apps” WordPress installer at media temple.net and I have attempted this with 3 other domains there, and the problem persists with each install. It only seems to work on name-cheap.com, the host for artchive.io, where it is also a “managed app”, as in, I did not use SFTP to install WordPress for any of my installs, but was instead, managed through the hosting provider’s dashboard.