tstripes17
Forum Replies Created
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One of our problems with this plugin is identical to the reported issue here. We can manually send emails and successfully receive them. However, if we actually go to cart and abandoned it, the email never gets sent.
One of our problems with this plugin is identical to the reported issue here. Clicking on the reporting tab causes fatal error.
Total refund has been requested.
Purchased a premium plugin 3 weeks ago, including premium support. Nothing about the premium plugin or support is any different than the regular version. Their developers do nothing but make broke promises, break your website, and make excuses. They are a bunch of incompetent lemmings. AVOID LIKE YOU AVOID AIDS!!!
“We will solve this today for sure.” Looks like this will be another lie by this Comppany, just like there has been every day for the past 1 month. Do not buy the premium version of this plugin, there is no benefits and support is useless.
Do not rely on this plugin or their support. Nothing they say is honored or true.
Still waiting for a solution after nearly 30 days! There is no such thing as “premium support.”
Hi
After several days of accessing my store and apparently trying to get the proper data scheme to appear, support said it is a limitation of the “Free” version and requested to buy the premium version. Fine.
After several days of buying the premium version of the website, there is still not update on data scheme and support is asking “please elaborate on me a little bit more about your need, I make sure your need.”
My exact need was explained in my first email to support. The “need” was very well understood. Now 8 days later, after requesting to buy a premium product you are asking for clarification about my need and why I need it?
Not sure if a premium version is worth it, and what kind of “premium support” is provided if I’m waiting over one week and still not having a solution working. Poor communication and support so far.
Thank you
Hello
Awaiting your a resolution.
Thank you
Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Looking to add/replaceThank you, it looks good. I will report back if problems noticed.
Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Looking to add/replaceHi,
Per our conversation, the newly released plugin was going to allow my sequence order plugin to be compatible with this plugin for bulk important. It does not work. I am receving conflicting messages from the email address you requested I contact, so please advise.
Thank you
Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Looking to add/replaceCan you tweak the plugin to support our order numbers?
Thank you
Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Looking to add/replaceHi
The reason we switched was for ease of use for bulk uploading tracking numbers. It is why we asked IN ADVANCED so we are not left without a solution as we are now. Please reply so that we can either proceed with ASL or not. Happy to contact by email if that is more appropriate.
Thank you
Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Looking to add/replaceBulk Upload generates error: “Failed – Invalid Order Id – XXX-12133”
We use: YITH WooCommerce Sequential Order Number Premium
I see here: https://www.zorem.com/docs/woocommerce-advanced-shipment-tracking/bulk-import-shipment-tracking/
“WooCommerce Sequential Order Numbers” but the plugin does not match ours. Can we not use bulk import using our customer order numbers, or can you please advise?
Thank you
Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Looking to add/replaceWill I need to create new emails or anything?
Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Looking to add/replaceZorem,
I plan on right now:
1. Deactivating Old Shipment Tracking plugin
2. Download AST
3. Activate and use ASTAre there any specific settings/edits to be up and running?