verde_io
Forum Replies Created
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Hi @danieliser,
Thanks for the detailed reply.
That seems to have been a freak incident, I can understand the situation to a point, I’ve also released a paid WP theme so I know support can be a massive pain, especially for edge cases, but given I had the proof of payment all I wanted was for the download to be made available in my account, that could have easily happened while the payment was being debugged or whatever, even wrote-off as losses at the end of the day.
I have to say I also never opened a dispute until now, had to look it up, so it seems there’s a lot of firsts in this case. But I think I actually got the refund before the dispute got settled.
All the best,
Tudor- This reply was modified 3 years, 9 months ago by verde_io.
Update: There has been no further communication from support, at this point I would strongly advise against purchasing anything from them. I have opened a formal dispute with my card issuer to hopefully get my money back. Zero stars.
Forum: Plugins
In reply to: [Simple Custom Post Order] Breaks Media Library!The plugin seems to force ORDER BY menu_order for attachments, I’m also having problems setting another value for it in a custom WP_Query. The only solution is to disable the plugin.
The fix would be either to exclude attachments from the sorting or to give an option in the admin for us to enable/disable it as required.