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  • Thread Starter twalter20

    (@twalter20)

    Yes, then the variation image is displayed as the product image.

    https://schnoschi.de/produkt/testprodukt-schriften/

    Thank you for your offer. I would be very happy to provide you with a login so you can take a closer look at the configuration and the synchronization issues.

    Best regards
    Tanja

    Thread Starter twalter20

    (@twalter20)

    Hello again,

    I just performed an additional test: Even when using the “Display configurator when shortcode is present” option, the synchronization of WooCommerce attributes into the WCB does not work.

    The selected WooCommerce variation is still not being pulled into the WCB window, and the images do not swap. This confirms that the issue is not limited to the popup display, but is a general synchronization problem.

    Best regards, Tanja

    Thread Starter twalter20

    (@twalter20)

    Hello WCB Support Team,

    Thank you for your reply. Please find my comments on the current issues below:

    https://schnoschi.de/produkt/besticktes-handtuch-alle-groessen/

    1. Popup Display & “Replace Product Image” Since the popup display is not working correctly, I tried to use the “Replace product image” option instead. However, when I select this, the product image on the page disappears completely. No configurator preview is shown at all – the space where the image should be is just blank.

    2. Variation Images & Sync Issues When the product is connected to a WCB template, WooCommerce displays the wrong image. It only shows the main product image instead of the specific variation image I assigned in WooCommerce. This only happens when the WCB configurator is active.

    I want to ensure that the variation selected in WooCommerce actually appears and is correctly synced within the WCB window. Currently, there seems to be no communication between the choices in the configurator and the WooCommerce variations (even though I mapped the attribute pa_farbe).

    3. Double Selectors Yes, you understood correctly. I want to hide the default WooCommerce variation selections inside the popup so that only the WCB choices are visible.

    4. Popup Window Size (Point 4) I have already set the “Template width” to “in container” as suggested. However, the popup window – including the preview image – is still much larger than the available space on the page. It is so big that it is not even fully visible on the screen.

    5. Issue with Multi-Layer Coloring (New Item) I have a “Font Color” choice where I added both “Text” and “Text2nd” as Visual References. However, only the “Text” layer changes color, while “Text2nd” remains unchanged. I have double-checked that both layers are selected in the Visuals tab, but it only ever updates the first one. Why is the color change not being applied to both layers simultaneously?

    6. Update Release Since you mentioned a fix for the popup display in the next update: When exactly will this new update be available for download?

    Thank you very much for your help!

    Best regards,

    Tanja

    • This reply was modified 2 months, 3 weeks ago by twalter20.
    • This reply was modified 2 months, 3 weeks ago by twalter20.
Viewing 3 replies - 1 through 3 (of 3 total)