twofactorauthentication
Forum Replies Created
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Hi Ziegel,
We appreciate you putting your time to point out this issue.
We will be resolving the same in the next release of the plugin and at the earliest.
Thanks,
miniOrange TeamForum: Plugins
In reply to: [Password Policy Manager | Password Manager] reset password in frontendHello @tonnick0033
We are in contact with you regarding your requirements.
We are closing this ticket as of now, If you have any other questions or concerns regarding the password policy manager, please feel free to reach out to us.
Thank you
Hi @ziegel,
Thank you for reaching out to us and sorry for the inconvenience.
Can you please let us know your website’s server configurations? This will help us to replicate the issue on our end and get back to you with the solution.
Also, our developer can go on a screen share meeting to debug the issue for you. Can you please raise a support ticket from the plugin or reach out to us from our Website for the call?
Thank you,
Forum: Plugins
In reply to: [Password Policy Manager | Password Manager] reset password in frontendHello @tonnick0033,
Thank you for showing interest in our product and reaching out to us.
Yes, our plugin can help you fulfill your criteria. we can customize the things according to your requirements.
Could you please raise a query within the plugin or from our Website so that we can discuss this further?
Thanks,
Team miniOrange`Forum: Plugins
In reply to: [Password Policy Manager | Password Manager] Can’t exclude pluginHello,
We haven’t heard back from you. For now, we are closing this ticket.
Please raise a support ticket from the plugin or from the Website. We will be happy to assist you.
Thanks,
miniOrange- This reply was modified 4 years, 5 months ago by twofactorauthentication.
Forum: Plugins
In reply to: [Password Policy Manager | Password Manager] Can’t exclude pluginHi @rafaelvleite,
Thank you for using our product and sorry it will cause an issue for you.
We have not been informed about this issue by other customers. Can you provide some screenshots and raise a query using the plugin so that our developers can directly look into it? You can also send a query using our Website.
Waiting for your query.
Thank you
miniOrange TeamHi there,
Thank you for pointing out this issue.
We have pushed this fix in the current version of miniOrange’s Google Authenticator plugin.
You can now download and install it from WordPress for seamless 2fa(Two-factor authentication).
You can also reach out to us here.
Thank you,
miniOrange teamHi @balticdesign,
Thank you for reaching out to us and sorry for the inconvenience.
Can you please let us know your website’s server configurations? This will help us to replicate the issue on our end and get back to you with the solution.
Also, it might be due to the CSS is conflicting with any other plugin or theme, so it would be best to check this over a call.
Can you please raise a support ticket from the plugin or reach out to us from our Website for the call?
Thank you,
miniOrange TeamHi,
You can choose between our 2-factor and OTP plugin based on your needs.
If you are looking for a complete MFA solution, 2-factor is suitable and for just OTP verification needs (with either SMS or Email) our OTP plugin is more suitable.
We can support Firebase with both the plugins but it does not have out-of-the-box support and will require some integration efforts based on which login form you are using.
Also, our OTP Over SMS and Email templates are fully customizable.
You can refer to this guide for changing the language of the plugin.It would be better to have an online meet for this. Please reach out to us through the plugin support form to schedule a call.
Thanks,
miniOrange teamHi,
The premium plan is paid for (e.g. 99 plan) so you get the basics, but you don’t get any updates – you have to buy additional support if you release a bug fix or other improvement? Is that right?
No, you won’t have to buy additional support.
The price of the 2FA license is an annual cost which includes access to the plugin updates, bug fixes, and basic email support. You don’t have to pay an extra amount for the bug fixes and plugin releases.
The $99 support plan is just for priority support and is completely optional.
I understand the language was a bit confusing on the site and we’ll get the text updated to avoid future confusion.
* Why is there an additional cost for SMS and Email?
Whenever you use SMS/EMAIL in our plugin, we are being charged by our SMS/SMTP service providers. So we charge additional fees for SMS or Email OTPs based on your usage.
You can choose to configure your own SMTP and SMS providers if you want. In that case, you don’t have to pay us any cost for OTP transactions.
Also, if you are using methods like Google Authenticator, QR code, Push notifications, or any other mobile application-based MFA, you don’t have to pay OTP cost.I hope this clears things up.
Thank you,
miniOrange teamHi,
Apologies that you probably got confused with the description we have written.
We already include plugin updates, bug fixes, and other plugin’s compatibility with our plugin license itself and you don’t need to have a support plan for that.
If you go with a support plan, you get access to 4 hours of support with our engineers. Support plan is not mandatory but it is recommended as it offers good response time and priority support.
Hope I have answered your question. Let me know if you have any other questions.
Thank you,
miniOrange teamHello @robodrago,
Thank you for using the plugin and reaching out to us.
Please let me know if you’re looking for a Login form or a Registration form.
Also, what if you want to use it for different flows? Please inform us.Could you please raise a query within the plugin or from our website so that we can discuss this further?
Thanks,
Team miniOrangeHi there,
I would like to inform you that your users will be able to log in with 2fa using our Premium Lite plan.
You won’t need to buy any add-ons for shortcodes for your WooCommerce users to log in.
Let me know if you have any questions or concerns.
Thank you,
miniOrange team.Hi there,
You can use the Premium Lite plugin for your requirements.
Email tranctions are unlimited for selected plan but you will have to recharge for OTP Over SMS before you use it.
You can see the pricing for the same here:[Recharge SMS]
Let me know if you have any questions.
Thank you,
miniOrange teamHi there,
Thank you for reaching out to us.
You can use miniOrange’s Google Authenticator free plugin to apply Two Factor Authentication for only 3 users.
If you want to use OTP Over SMS as a Two-factor method on the Woocommerce login form then you can use any of our 3 plans.
In an all-inclusive and Enterprise plan, you will get Network security features such as Firewall, limit login, backup, and Malware scanner along with the 2fa.
You can reach out us here for to get in contact via email to select best plan for you.
Thank you,
miniOrange team.