user505
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Forum: Fixing WordPress
In reply to: Issue with WordPress going unresponsiveI’m having the same problem again.My IP is still the same.
Either GoDaddy removed my IP from ModSecurity whitelist or it’s another issue.For me,the only solution at this point is to find a better hosting provider.This is not the first time GoDaddy does major upgrades without notifying clients which then messes up the sites.This particular issue started about 2 months ago but they haven’t been able to fix it yet, or maybe they don’t want to ?
Before you move your site to another host make sure the new one doesn’t have the same issue.Browse through their support forums or Google it.Forum: Fixing WordPress
In reply to: Issue with WordPress going unresponsiveThe problem was solved on my website.Nothing was wrong with my web code and nothing is wrong with your WordPress setup.There is nothing you can do on YOUR side to fix this.
I contacted their tech support and asked them to whitelist my IP address in their ModSecurity settings so I won’t get flagged as a spammer.Now I don’t get the blank page anymore.It is the ModSecurity that thinks you are a spambot after adding or modifying few things in 1-2 minutes.I think their security settings are way too strict.
Hopefully your IP is static or at least a cable connection so it doesn’t change the addresses after every modem reboot.
Good luck !Forum: Fixing WordPress
In reply to: Issue with WordPress going unresponsiveHello,
I’m the user that Siobhan mentioned and I thought my problem was fixed by removing the .htaccess file but I still get the same error and the exact error that Craigl posted on his first post is reported in my Error Logs folder too.My host is GoDaddy as well and they told me that it’s a problem related to my website’s code but that is simply not true.I don’t run WordPress by the way.It’s a PHP based CMS with integrated phpbb forums.
Last week I was completely locked out of my website.It would not even load the homepage but other users had no problem at all.I contacted GoDaddy and they acknowledged that it was a problem related to their recent Apache update.They upgraded it to 2.4 and I believe they have modified ModSecurity settings.THE PROBLEM: happens in different scenarios.
1)When I use a PHP tool to enter data into a MySQL database.After entering 3-5 times (in less than 10 minutes??) I get a response “Connection Reset” on FireFox and “ERR_EMPTY_RESPONSE” on Chrome.
2) When I edit the forum post 3-4 times.
3) When I use the forum’s admin panel to modify user related permissions .I get locked out again for 2-5 minutes.This is a GoDaddy side problem.Their forums were flooded with people reporting the same thing.Earlier today they told me to disable FastCGI and use CGI instead.I added the following lines in .htaccess but that didn’t help:
addhandler x-httpd-php-cgi .php4
addhandler x-httpd-php5-cgi .php
addhandler x-httpd-php5-cgi .php5That is all I have in my htaccess file.Try that and see if it works for you.