Hi, thank you for your support. This is not resolved, I just haven’t had time in my workflow to get back to this until now.
I am unable to install Jetpack. We were told several months ago that we could not have Jetpack because it does not support NSFW websites. Can you please tell me how else we can set up the premium plugins we paid for without Jetpack?
Thank you for your help.
Hello,
You said – “It’s possible your site is not yet connected to the WooCommerce.com account you used for the purchase, which would prevent the plugins from being synced automatically.” – Yes that is exactly correct, that is the error that is coming up.
Here is a link to the error message I am receiving: https://drive.google.com/file/d/1P3RdzXOL8Wyp7LAFpHdx2pqzz4Q9YSAi/view?usp=sharing
However, I have these purchased subscriptions confirmed in my account: https://drive.google.com/file/d/1DSpXccOn-k9StHZW_a4pWWGjkVUYtXh5/view?usp=sharing
Here is the link to my system status report: https://pastebin.com/ySMu5XmU
Thank you for your help!