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Thanks for the information. Card processing now seems to be working fine and we appear to have continuity of subscriptions!
Thanks – it all seems to be going well so far, on our staging site. Looks like a great substitute for the WC PayPal plugin. Two questions, though:
1. Payment method for subscriptions is being changed to ‘Via PayPal’ from ‘Via Debit & Credit Cards’ upon renewal. Does this have any implications? Will the payments continue uninterrupted as before?
2. Is there no way in which we can display credit/debit card as an option on the checkout page (Advanced Card Processing style)? Would customers always have to choose PayPal, then choose ‘Pay by credit card’ thereafter?
Hello – that sounds pretty positive; thanks for getting back so quickly. We’ll give it a try!
Thank you – I’ll do that.
That didn’t work, I’m afraid. I’ve downgraded the plugin again.
I’ll post this in S&F pro Support…
Any ideas on this?
ie. it seems to me that the images are no longer scaling, but instead defaulting to their original size
Hello!
Here’s how it looks at 1.47 update
https://snipboard.io/vC8j7Z.jpgand here’s how it looks following 1.48 update
https://snipboard.io/ENP0Go.jpgThanks!
Ross, thanks a lot for taking the time to look into that. I’ve considered the option of using a php hook, but I think it’ll be beyond me. For the time being, I’ve simply overwritten the .svg, and have made a note to re-overwrite it on upgrade – not ideal, but practical for the short-term!
Thanks again
Also: woukld it help resolve this problem if we were to purchase the pro version of the plugin? We are about to abandon the attempt to get this working, but if there is any way we can resolve the issue quickly, we would still go for it!
I now have a message fron the plugin:
Dear user,
Your post ID 281151 not posted on Instragram due to following reason.
Input file “/var/sites/n/neillclerk.co.uk/public_html/wp-content/uploads/180bf35aca42fcabf34e8df0e6755bce74b90172.jpg” doesn’t exist.However, the images do exist, but not at that address. They exist in a specific folder within the uploads directory (eg. https://www.neillclerk.co.uk/wp-content/uploads/2018/06/45331.jpg) and also at https://images.portalimages.com (eg. https://images.portalimages.com/113/29377877/image/s2/637141861335662717/69f4fa1a673c50783f42526d364882dad93be44f.jpg)
Do you know why the plugin is not finding the correct path for the featured image? Is it to do with this being a custom post type?
Just been investigating the custom post type. It shows a featured image in the list of posts, but when I view the actual post, the featured image is absent. I add the featured image, then hit ‘update’ (which will prompt a post to Instagram). I then get this error:
Warning: A non-numeric value encountered in /var/sites/n/neillclerk.co.uk/public_html/wp-content/plugins/wp-instagram-post/classes/class-woo-igp.php on line 631
Warning: Cannot modify header information – headers already sent by (output started at /var/sites/n/neillclerk.co.uk/public_html/wp-content/plugins/wp-instagram-post/classes/class-woo-igp.php:631) in /var/sites/n/neillclerk.co.uk/public_html/wp-admin/post.php on line 223
Warning: Cannot modify header information – headers already sent by (output started at /var/sites/n/neillclerk.co.uk/public_html/wp-content/plugins/wp-instagram-post/classes/class-woo-igp.php:631) in /var/sites/n/neillclerk.co.uk/public_html/wp-includes/pluggable.php on line 1265
Warning: Cannot modify header information – headers already sent by (output started at /var/sites/n/neillclerk.co.uk/public_html/wp-content/plugins/wp-instagram-post/classes/class-woo-igp.php:631) in /var/sites/n/neillclerk.co.uk/public_html/wp-includes/pluggable.php on line 1268
I did have error notification turned on.
This is an example of one of the posts (custom post type) that doesn’t post to Instagram. All these posts have a featured image, btw. The login is still showing a green tick.
Also: I did get an error message this morning:
Unable to login Instagram!
InstagramAPI\Response\BootstrapUsersResponse: (<TransportErrorType.UNKNOWN: 0>, “(THROTTLING CLIENT ID REQUEST) Throttling request to tier ‘instagram.mezql.shots.prod’ with client id ‘search bootstrap suggestions’ because global request rate is higher than max configured 14589”, 0, <TransportOptions.0: 0>, servicerouter.py3.exceptions.ErrorReason(value=20, name=’THROTTLING CLIENT ID REQUEST’, message=’Throttling too many requests from client ID’)).I’ve had the connection running with a green tick (login seems OK) for a few weeks now. However, in that time a few postings have been made, but have not been sent through top Instagram by the plugin. I have not had any error messages sent to me to explain why not. Is there a log that I can check for this information?
I should explain that the site uses a custom post format, and it’s that custom post format that I want to post to Instagram. I have the custom post format selected in ‘options’, and during the initial period that I was using the plugin (before Instagram was refusing the connection) it was posting OK to Instagram.
Do you have any ideas where I couls start looking to see why the posts are not going to Instagram, and why they would have before but not now?
Thanks
Lex
PS
I understand that this is something to do with the proxy. I’d like to send you the access code I have under ‘proxy’ in the plugin login settings, so you can confirm the format is correct – but I can’t make it public.
Also: can we not assume that the format of the proxy login code must be correct because the connection/login is being made to Instagram OK (hence green tick)?
