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  • Thread Starter veryesp

    (@veryesp)

    Hello,

    Thank you so much for your help. I managed to find the plugin that created the conflict. The plugin was “Shoplentor” is it a plugin correlated to Woocomerce? Can I leave it deactivated?

    Thank you so much,

    Best regards,

    Veronica

    Thread Starter veryesp

    (@veryesp)

    Ah and yes I can see all the products on the back end of the website

    Thread Starter veryesp

    (@veryesp)

    Hello,

    Thank you so much for your reply,

    I tried what you suggested but I still have the same situation.

    Are you sure that is not something correlated with the page set up n terms of design?

    Please let me know,

    Best regards,

    Veronica

    Thread Starter veryesp

    (@veryesp)

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    `
    Thread Starter veryesp

    (@veryesp)

    Hello,

    Thank you so much for your response,

    I can see 9 products but they should be 14. It looks like it finished the row and after that it didn’t add a new one.

    I did what you suggested but nothing changed,

    Please let me know,

    Best regards,

    Veronica

    Thread Starter veryesp

    (@veryesp)

    Hello,
    thank you so much for your reply.
    Regarding the payment problem, I checked on the link you attached but it is under “day”, so I don’t know what is the problem. I also checked and it should be three days because I am based in the UK.
    Regarding the email, the settings are all fine. I will check with Woocommerce then.
    Thank you so much,
    Best regards,
    Veronica

    Thread Starter veryesp

    (@veryesp)

    Hello,
    Thank you for your reply.
    Regarding the payment the the option to only authorize charges and capture later was unchecked, so I don’t know what is the problem 🙁

    Regarding the email, I checked and it is correct the recipient email is in the “New Order” section. I will try to install the plugin you suggested to me.

    I will keep you posted,
    Thank you again,
    Best regards,
    Veronica

    Thread Starter veryesp

    (@veryesp)

    Hello,

    Thank you so much for your reply.
    I checked with Stripe and they told me that my payment plan is set weekly, so I actually received the payment after one week from the order.
    I would like to change my plan from weekly to daily, can you help me with that?
    Moreover, I did not receive an email when the order has been placed and I realised I had an order just because I was modifying some stuff on my website design.
    I checked on my Woocommerce settings and the email is enabled so I don’t know which one could be the problem ( ps. the customer receives the email after the order, the problem is just from my side).
    Can you please help me with this issue?

    Thank you so much for your help,
    I appreciate it,

    Best regards,
    Veronica

    Thread Starter veryesp

    (@veryesp)

    Thank you so much for your help!
    I fixed the problem
    🙂

    Hello,
    I have the same issue did you have the chance to find the solution?thank you so much,
    Best regards,
    Veronica

Viewing 10 replies - 1 through 10 (of 10 total)